It seems several MSCs have used Carrie Coyle, Private Eyes, as their scheduler, and it appears that shoppers are being ripped off. Unfortunately for the MSCs, even if their agreement with Carrie was very clear, the shoppers will hold the MSCs responsible for the losses. Hopefully, everyone having this difficulty will forward their complaint to the MSCs in question along with this link: [
www.mysteryshopforum.com]
It makes it very clear that hiring a scheduler who rips shoppers off is bad news for them and for the industry.