KitKat Wrote:
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> Insurance = from my exerience, you have to prove
> the value inside. It does not matter IF you
> insured it for 49.99. If you sent a cereal box,
> then they will ONLY reimburse you for the cereal
> box. It will not matter what insurance value you
> have put on it.
>
> The local clerks can process the insurance claim
> right away (unless it has changed) Since the
> package was mailed back to you, it will be easy.
> You will need to take your insurance claim ticket,
> the mailing, the contents, the damaged cereal and
> maybe your postal receipt with you. You will not
> get to keep your cereal box. They will keep it.
>
> Wow. Good luck IF you decide to file the claim.
> I'd be too afraid of looking silly, but a point is
> a point. In all honestly, I'd be interested to
> see if they pay or deny the claim. You have to
> pack it securely in order for them to pay up. I've
> packed super secure before, still got broken, and
> they denied the claim. I used packing paper,
> bubbles, sytrofoam and tape. The item would not
> move inside. The only way it could get broken is
> if they really abused it and ignored the fragile
> words written several times. (I know... the word
> fragile means football to them, LOL) They said I
> didnt pack it secure enough, suggested I use wood
> to sandwich it next time. Really. Wood?!
>
> Tell us how it goes, if you do file the claim. It
> would be interesting and you could educate all of
> us. (or humor us)
Wow - that sounds awful. I have only filed one claim, not shopping-related. I purchased a sock knitting machine on ebay, and, although the seller packed it well, the main knitting cylinder arrived broken. I called the seller, who gave me the shipping info I needed, and I printed my invoice from ebay and took the box with broken part and the invoice and I filled out the paperwork right at the post office window. I had no problems and they paid the whole amount. I can't remember how long it took to get the money, maybe 3 weeks. But it was much easier than I expected.