I emailed the RedQuanta contact form on their website, and a Shubhangi Agarwal responded, so I've been emailing back and forth with her. Here's the interaction:
===Feb 23rd===
Hi *****,
We apologize for the delay in payments & appreciate your patience.
Due to a certain bureaucratic chain of approvals in our Fed system, we are facing some delay in processing the payments.
We do not want to give you an incorrect date for processing your payment for November shops. Hence, we would request you to give us time till 1st week of March.
Once again sincere apologies for the Inconvenience caused.
Thank you for your understanding.
Thanks & Regards,
Shubhangi Agarwal
Project Manager | redquanta
+91- 8318856049
===My response===
If you know the payments are due by a certain date, can you not start the process sooner so the payment window is the 30 days as stated when the shops are approved? 50+ days for pay is beyond ridiculous.
Beyond that, I’ve called every day this week, and 6+ yesterday, and neither Abner nor Ajax answer their phones. How does this inspire confidence that I will actually get the funds due? Do I need to involve the courts to get this done?
===Feb 25th===
Hi *****,
Payments will be surely processed it's just that there is a delay. I understand your concern but please have patience.
===My response===
I've had patience, but it seems that if you know there will be a delay, start the payments sooner so you keep your word. I shouldn't have to hound you for payments, it should be automatic. I know I'm not the only one bugging you for payment of completed shops.
===Mar 1===
Do you have a date when the payments will come our way? I'm due almost $900 USD and it's been too long in coming. Where is the money and when will be in my Paypal account?
Why do I need to keep chasing this down to get the money that I"m owed for completed jobs? I've done my part, why is RedQuanta failing at their part of the agreement?
===Mar 2===
Payment will be processed in
2nd week of March'19.
===My response===
For everything owed to me, correct?
===Mar 2===
We will process the payment for Nov and Dec shops.
Then subsequently for Jan and Feb.
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The emboldened text is mine.
FWIW I found her on LinkedIn: [
www.linkedin.com]
Edited 2 time(s). Last edit at 03/05/2019 03:00PM by jrich.