@Sentry Marketing wrote:
It's unfortunate that you feel my statements in this area are insincere. I believe, however, that actions speak louder than words. You can ask @isaiah58 or @MikiNV how communicating pleasantly works out.
Also, when you write that I stated "if you contacted my privately before posting about your issue on the forum, I would have issued some kind of payment..." you are misquoting or misunderstanding my statement.
In this case, if the OP would have contacted me directly, the first thing I would have done is look at their history with our company. In this case, the OP had a solid history with eight complete, a strong average score and positive feedback. I would have engaged the OP in a conversation about what happened during the assignments in questions and then made a decision on making a goodwill payment to maintain the relationship.
When a shopper decides to publicly discuss the issue, it changes the situation. In this case, after reviewing the content of the posts on the forum, I determined a goodwill payment would not be appropriate. Each situation is different.
@Eric in Tampa wrote:
Saying patio heaters & outdoor heaters are synonymous with each other is kind of like saying George Foreman grill & a George Foreman grillpiece (slang for smile). Not exactly the same.
Nooo! Keep this going! I have no interest in the Olympics...I need some entertainment!
Come on Eric. Quite a few of us Googled Outdoor heaters before commenting. If there was a difference we could not find it. I have actually asked what the heck the difference might be since it escapes me.