Measure CP Payment

I'm not sure what "phone turned off" means because it is still working.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

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Maybe we are using different phone numbers. Mine was picked up by the answering service.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I personally am waiting on two shops for an "adult" store. One was completed in March, one in April. The April one I know may just be a bit behind, and that's okay. However, my March one is showing PAID on 5/9 when I never was. I have no record of the transaction in PayPal, and my email address for PayPal is correct in my profile. Pete has been on top of my emails, and said he forwarded my information to the CEO. I hope it gets figured out, because I certainly wasn't paid. I enjoyed the shop, but the reimbursement was nearly $45, which is a lot for me. It sounds like Kimberly is trying her hardest, so hopefully this will get resolved soon. I really did enjoy the shops and how straight froward they were, and would definitely do them again in the future if available.
Has anyone had any luck with filing complaints with the BBB? For any mystery shopping companies?
The BBB is a consumer advocacy agency. You are not a consumer.

There are reasons that a body stays in motion
At the moment only demons come to mind
It's your District Attorney that you would go to. The D.A. can look into issues with companies that hire you and don't pay you. Then, when they say that you have a case, hire an Attorney to write a demand letter that includes the payment owed to you, the Attorney's fees and an additional settlement amount. The Attorney's letter should include wording on what happens if you go to court including garnishments, further court costs and a letter of notification to the debtor in their local newspaper.

Although I would not do that in this case as I love mcp, except when they haven't paid, of course. For me, it was only food. I only allow a few msc to go heavily into debt with me.
Although we as independent contractors are not consumers, we are customers and the BBB does handle complaints when a company has a contract (like we do) with a customer and does not abide by the terms of the contract. If you want to file a complaint, they will let you know if they can help you or not. Even if you cannot continue with a complaint, you can write a review about the company on the BBB website which is able to be viewed by anyone who looks up the company. Another avenue you might want to pursue is the Attorney Generals office - just not sure if you contact the one in your state or the one in Kentucky (which is where Measure is headquartered).

Edited 2 time(s). Last edit at 05/27/2018 10:08PM by FrostyBubbles.
We are not a customer. They are a customer of ours.

: bangsheadondesk:

There are reasons that a body stays in motion
At the moment only demons come to mind
We are internal customers - any employee, shareholder and contractor is considered an internal customer.
No. No we're not.

Customer is defined as "a person or organization that buys goods or services from a store or business"


In this case, Measure is purchasing a service (shopping) from us. They are our customer.

In business, when they speak of internal customers, they are speaking of people they provide a service to within a company or organization. For instance, when I was in the IT world, all of our customers were internal. They were the users of the computer systems. They "bought" a service from us and we provided service to them.

There are reasons that a body stays in motion
At the moment only demons come to mind
Why do so many independent contractors misunderstand and think they are customers? bgriffin is exactly right. mystery shoppers are independent contractors. We are small businesses, companies providing a service to another company, the mystery shopping company. Simply because we are individuals does not make us any less a service entity. We are not customers, not internal and not external, of mystery shopping companies.
@roflwofl wrote:

Why do so many independent contractors misunderstand and think they are customers?

That has always confused me as well.

There are reasons that a body stays in motion
At the moment only demons come to mind
We have all gone through this before.... BGriffin is right. Besides the BBB being a club of the month, they do not handle vendor complaints.
Has anyone been paid? I was supposedly paid on 5-9-2018 on there site but I have checked pay-pal and no transaction has occurred. I have been checking the mail as well and I have not received a check. The two or three emails I have sent I have not heard any response on.

When I go on the website the link to When do I get paid for shops I perform? - Still does not work, as well as the Frequently Asked Questions. I did quite a bit of work for this company and I am expecting to be paid for it, but if they are out of business I would like to know now.
I prefer to think of MSCs as clients, for whom we perform a service. "Customer" sounds to me more like a person or an entity that purchases a product. When I sold real estate, it was drummed into us that the seller whose listing you had is a client, not a customer. And the person who purchases your listing is a customer. Unless you're representing a buyer in a formal buyer agent relationship; then he/she/them is/are your client.

It might sound like an irrelevant distinction, or no distinction at all. But I don't think so. In my freelance communications business, the companies for which I work are my clients, not my customers. I'm not selling a commodity, but am providing a professional service. (But in my online business, the people who buy physical merchandise are my customers.) Same with mystery shopping. Maybe if shoppers saw themselves as professionals who provide services to clients, they would value their own time more. Obviously, there are many, many shoppers who do have this mindset; I'm not suggesting otherwise. But new shoppers, in particular, might not place the value on their services as highly as they should. A simple tweak in terminology might make a difference. I know it might sound silly, but the words we use can alter perspective, even if just a bit.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
Hi everyone. We were told by Measure that payment for April shops would be processed on the 25th, which clearly did not happen. All emails I have received regarding payment since the 25th have been forwarded over to Kimberly. I am sure she will make good on all this, but I don't believe they are in the office today. Please bear with me for another day or two while I try to get to the bottom of it for you. Thank you.
I got paid for my April pervert shop.

There are reasons that a body stays in motion
At the moment only demons come to mind
Has anyone been told when March shops will be paid since apparently they are paying April's first?

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Hi LisaSTL. Will you please send me an email at KSSPete@Kernscheduling.com with info on the shops you are missing payment on? I have been in contact with Kimberly today while she is processing payments and will send her something for you to keep it fresh in her mind. That CFO really did a number on them and she is trying to get all fixed today.
Thanks Pete.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
@bgriffin wrote:

I got paid for my April pervert shop.

How difficult was it to find a pervert? smiling smiley

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
Pete is always on top of things!

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
Hi Pete, I performed a shop on 4/15 that I haven't received payment on. I double checked the PayPal address and it is correct.
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