@LisaSTL wrote:
Those who are seeing a payment in process or pending must be on the Sassie site. My shop was on Shopmetrics so I am curious who hasn't been paid for work on that platform.
@Snoqueen1 wrote:
I was finally paid for my April shops yesterday. Yay! However, I do need to vent.!!.. did a phone shop early March when they first partnered with KSS. It was posted In Sassie for $0 but I've done tons of these & knew it paid $5. I suspected it was a typo so I emailed Lorri & she said it was an error but would change it. I've been w/ MCP for many many many years & had no reason to believe it wouldn't get updated, so I did the shop before it was changed. Then didn't see it changed Couple weeks later. so Emailed Lorri again, no response, then again no response & again no response. so I reached out to my MCP contact who said she'd look into it. In the meantime I wasn't paid for my March shops so I was talking to them about that also. Then miraculously I was paid for my March shops on 5/9 however, not for the $0 one. So finally my MCP contact changed the rate a couple weeks ago but it was AFTER 5/9 when I was paid for the others. So Now it's showing up as it was paid on 5/9?! Crazy that silly little $5 phone shop how I still can't seem to get resolved!?! On a side note...I have to say the first couple months on Sassie/KSS were also a mess for me! The phone shops had missing shop instructions/info & wrong phone numbers etc. And NEVER a got responses from lori at KSS even though her name was listed as the contact person in the "contact us" part of shop form. I had a bunch of shops I did that got cancelled AFTER I completed them or I was working on them. They were auto-cancelled bc of due dates however, I sent MANY many emails of why there were delays. They were issues I mentioned above in addition to a few locations not being open on the day it was assigned...sigh... but I was diligently following the rules of "contacting" them with questions/issues, yet never a response. As a result I ended up not getting paid for 3 shops I completed. I gave up on those bc I didn't get anywhere w/ anyone to resolve it. Now that Pete is handling MCP things seem to be calming down. I'm just SOL on the cancelled shops. That's fine tho & water under the bridge now. I just think I should get paid for the $0 shop bc I was told the rate would be changed. I can't imagine why this is so difficult?! I've spent more time trying to get it paid than I did on the shop! It's only $5 but It IS work that I did so I should get paid, right?! Sorry for the Looooomnngg message but I Just needed to get it all off my chest where ppl understand what I'm talking about. i did receive a LOVELY message from Robin apologizing which I thought was very nice. I'm hoping all the growing pains are calming down now bc I do love working with MCP. Just not so sure about this whole Sassie/KSS thing only based solely on my experience. THANKS for listening!!!!
@tbyrd5 wrote:
I am still owed for last month as well. I have called and emailed and heard nothing back.
@LisaSTL wrote:
I had a hotmail account for a hot minute. I didn't know they were even an option any more.
@LisaSTL wrote:
I had a hotmail account for a hot minute. I didn't know they were even an option any more.
@BrendaInFL wrote:
Thanks HonnyBrown,
Thank you for the info. I went back a few pages and read the company posting. Yes, I am sorry for the company woes, but there is simply no excuse for the lack of communication. If I had been told (phone call - email - text) I would have understood. At this point, I am sorry for my financial woes. I performed a shop, submitted it on time and received a wonderful rating. But I have bills to pay and expenses that need attention. No one should have to beg for a payment mid June for a job completed in March.