Measure CP Payment

I hope they get this straight. This is not fair to shoppers, nor is to Kern, Pete, or anyone else behind the scenes.

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Interesting. I emailed Lori Kern twice regarding payment, and I hear crickets. Very disappointing to not hear from at least a KSS representative.
I emailed Pete & Lorri yet again, this time through this forum. Results? Nothing.

And I thought KSS had credibility?
Hi Eric. I do not check messages in this forum like I do emails. Measure is responsible for the payment of their shops. Lorri and I have gone well above and beyond trying to help shoppers get paid. I'm sure most here will agree. To call our credibility into question for something that we are not responsible for, but still help with, is actually pretty insulting.
Thank you for your reply Pete. I agree with everything that you said, and have considered what Lorri & KSS has done to get shoppers paid. However, if I have to send email correspondence on three different occasions that stretches from last week (which started with Lorri) and not hear a word on if she would assist/not assist, that alone is insulting to me. Insulting particularly when with my history with KSS, I've never flaked, nor have been late or advocated such.

With all things considered given what I've experienced with the lackluster correspondence that borders on disrespect & negligence, I absolutely stand 100% by my prior post questioning your company's credibility.

Prove me wrong.
I'm sorry Eric, but I believe you were already proven wrong if you just look back at this thread. I received your email, and you will be the second person we are trying to help get paid from Measure for shops I'm almost positive that KSS did not even schedule. I have been the one assigning our portion of Measure's shops since well before July, and I have never heard of that client.

I cannot speak for Lorri, but this is the first email I have received from you. It would be very easy to ignore all the payment inquiries, and chalk them up to Measure's problem, but I have not. Hundreds of them, on top of my actual job.

I'm not at all trying to be combative with you, but in my experience, questioning someone's credibility that you are seeking help from, for something that is not their responsibility, is not the way to go about it.
@Eric in Tampa wrote:

I emailed Pete & Lorri yet again, this time through this forum. Results? Nothing.

And I thought KSS had credibility?

Eric,

Your shops were not scheduled through KSS. You emailed me at 6:28 pm on a Friday night. I had already left the office for the day. This is an extremely negative and inflammatory thing to post. I have already contacted MCP on your behalf - twice.

Since we didn't schedule these shops to you, I am under no obligation to help you out, but both Pete and I have tried.

I think it is was very poor taste for you to post these remarks, and I hope you will apologize. It certainly doesn't make me want to go any further to help you out.
For what it is worth, I agree with both Lorri and Pete and was certainly surprised at Eric's post. They, as scheduler/owner, did not have the slightest obligation to aid shoppers and their pay problems. That they took that action, even for those with whom they were not involved in business, is a positive statement of their respective characters. Personally, I have never had a smidgen of trouble with KSS and did not have any assignments due from MCP. My final four shops, all video work, were paid as agreed.
@KSSPete wrote:

To call our credibility into question for something that we are not responsible for, but still help with, is actually pretty insulting.

This exactly.
BTW Lorri, I have no idea what time zone that you are in. When I emailed you, it was 4:28 PM my time. You mentioned in a PM to me the reasons why you didn't respond back until Tuesday midday. Considering how responsive you & Pete were to other shoppers yet not me was the issue.

I've since resolved this, and put this behind me. I hope that you can do the same.
@Lorri Kern KSS wrote:

Hi all. Measure CP has merged with HS Brands.

So instead of getting paid at 75 days when it should be 45 days we'll now get paid at 90 days and it'll be on time...….

There are reasons that a body stays in motion
At the moment only demons come to mind
Peter, asking about a company's credibility is completely different than directly questioning it in a combative & abrasive manner altogether. Lorri & I have already corresponded both via PM & email, and the issue is now closed as far as I'm concerned. Should you have any further questions, you have my email (with phone number) as well the use of this forum's PM ability to contact me. I've already explained the situation, as well as the additional concern, and do not seek in being redundant or callous.

Thanks.
HS Brands pays me 45-60 days (usually far closer to 45) after every shop via direct deposit. I've found them very easy to work with. I think this is excellent news, especially considering the alternative of Measure CP going under and stiffing shoppers.
You must have a better relationship with them than most then. Unless it has changed their official payment terms are 60 days from the last day of the month the shop is performed in. That means if you perform a shop on the very last day of the month it's still 60 days and if you perform the shop on the 1st of the month it's 90 days.

There are reasons that a body stays in motion
At the moment only demons come to mind
It's not 6-8 weeks it's 8-12 weeks. Not that I care, I don't do a lot of work for either company. I think I've done a total of 5 shops for MCP and I haven't done an HS Brands shop outside of NV in 3 years, 4 if you take out video shops that I got from an outside scheduler. I'll be honest, I'm not a very big fan of either company. I'm not saying that I wouldn't be a fan, I've just never experienced a very good relationship with either one.

There are reasons that a body stays in motion
At the moment only demons come to mind
HS Brands changed their policy almost a year ago. All shops completed in September are paid by paypal or direct deposit by October 31st. This has been standard for all of 2018 with one hiccup with Paypal one month because of some international transactions.

Most current shoppers are aware of their faster pay policy.
That's good to know although I could have done without the last condescending line.

There are reasons that a body stays in motion
At the moment only demons come to mind
@bgriffin wrote:

That's good to know although I could have done without the last condescending line.

Sorry - you mentioned you hadn't shopped for them in years, so I assumed that meant you weren't a current shopper of theirs. It wasn't meant to be condescending, just informational.
I probably just read it wrong. Sometimes hard to get tone on the interwebs.

There are reasons that a body stays in motion
At the moment only demons come to mind
@Lorri Kern KSS wrote:

HS Brands changed their policy almost a year ago. All shops completed in September are paid by paypal or direct deposit by October 31st. This has been standard for all of 2018 with one hiccup with Paypal one month because of some international transactions.

Most current shoppers are aware of their faster pay policy.

I wasn't aware of this, Lorri, and I'm glad you posted it. I've never done a shop for HS Brands simply because of how they used to pay so late after the shop. Now I'll have to look more closely to see if there are any shops of interest to me in my area. Thanks again for posting that.
Maybe it is just me but when somebody or some company acts as if they are coming to the rescue to help shoppers and someone is left out of that rescue and ignored, I can personally understand their frustration like in Erics case. If you are going to be the hero one day and the next day not be responsible it is confusing
I do know that the HS Brands division in NV has improved their payment processes (as has KSS & other NV approved MSCs). I'm more concerned if there will be continuity for HS Brands payment processes for those shoppers that complete work outside of NV. Considering that MCP streamlined theirs recently, as well as HS Brands as a whole, the A/R aspect of this will be interesting to see within year 1 of the presumptive M&A between both company behemoths.
@Msaddict wrote:

Maybe it is just me but when somebody or some company acts as if they are coming to the rescue to help shoppers and someone is left out of that rescue and ignored, I can personally understand their frustration like in Erics case. If you are going to be the hero one day and the next day not be responsible it is confusing

KSS were helping primarily those who had been scheduled by KSS. As far as I'm concerned, that goes above and beyond, since KSS has no responsibility to pay shoppers for those shops, the MSC does. According to Lori, Eric's shops were NOT even scheduled through KSS, so KSS had no involvement with Eric's shops at all. Even though KSS had not scheduled Eric's shops, Lori had emailed the MSC twice on Eric's behalf, although the company still had not paid him. Eric was apparently annoyed that he did not get a quick enough response for his continuing emails about payment from the MSC that he made to KSS.

Kudos to KSS for trying to make sure all shoppers that KSS scheduled through this MSC get paid. It's beyond me why KSS would step in and negotiate on behalf of shoppers whose shops were scheduled directly with the MSC. Maybe I'm misunderstanding?
@Msaddict wrote:

Maybe it is just me but when somebody or some company acts as if they are coming to the rescue to help shoppers and someone is left out of that rescue and ignored, I can personally understand their frustration like in Erics case. If you are going to be the hero one day and the next day not be responsible it is confusing

Again - he emailed me after 6:30 pm on a Friday. I leave my office at 5 pm on Fridays. He did not do work for KSS. I still intervened on his behalf. Expecting me to respond on a Friday evening or over a weekend for non-emergent issue is well beyond my abilities to be a super hero. Sorry, but I did respond to him as soon as I got to work on Tuesday (I was out sick on Monday) and got into my email.

Schedulers are people too, y'all.
roflwofl, if you read back on the previous pages you will see offers to help anyone, not just those that were scheduled through them, at least that is how I took it. I am just saying I can see where someone might feel slighted
Honestly Lorri, why are you even still talking about this? I don't know your timezone, nor do I know when you get sick, take lunch, bathe, etc.

Further, you aren't just a "regular person", or just any scheduler. You are the owner & CEO of a company in 2018. Maybe you should try that role sometime?
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