@wrosie wrote:

This is the first time I've seen a delivery shop in my area. Here are the fees as listed:

Shop Fee: $8.00
Reimbursement for food, up to: $15.00
Delivery, Service Fee, + Tip Reimbursement, up to: $15.00

Usually it's only $12 for reimbursement. Is it usually more for delivery?

Is the $15 for the fees Door Dash or whatever delivery service they use charges along with tip?

Thanks.

@MisterBill wrote:

@KokoBWare wrote:

Shops for the weekend to come seem to be heavily weighted toward milkshake-required shops. Not good for this roly-poly mid-lifer but of course I'll probably take one on. Salted caramel mmmmmm. As Def Leppard said, "Pour Some Sugar on Me"

Salted caramel with Oreo creme and pieces .

@wrosie wrote:

This is the first time I've seen a delivery shop in my area. Here are the fees as listed:

Shop Fee: $8.00
Reimbursement for food, up to: $15.00
Delivery, Service Fee, + Tip Reimbursement, up to: $15.00

Usually it's only $12 for reimbursement. Is it usually more for delivery?

Is the $15 for the fees Door Dash or whatever delivery service they use charges along with tip?

Thanks.

@pegleg2000 wrote:

The higher reimbursement is in case your Five Guys has a minimum order amount for delivery.

@MisterBill wrote:

@pegleg2000 wrote:

The higher reimbursement is in case your Five Guys has a minimum order amount for delivery.

No, it's because FG charges more for items when ordered on third party delivery services to cover their markup. In the instructions, they say that some locations may have a higher minimum and to order a larger size but say nothing about paying more in that case.

@wrosie wrote:

My guidelines said to try to order off the fiveguys.com website first, which I did. It was delivered by DoorDash but I did not use their website. I didn't compare prices from previous shops.

It did not allow anyplace for a tip to be added on the Five Guys website.

@sstsau wrote:

Somewhat off-topic, but I was scoping out Doordash for another delivery job (not Five Guys) and noticed they have a new (to me, anyways) "Regulatory Response Fee" of $1.50 on top of the Delivery fee and regular/other Service Fees (15% in my area). They state that the Regulatory Response Fee is because: "A local regulation has temporarily capped the fees that we may charge local restaurants. To continue to offer you convenient delivery while ensuring that dashers are active and earning, you will now see an additional fee that we are charging for local orders in this area."

@shoptastic wrote:

not sure if mentioned before or not

Do FG kitchen workers wear masks? ...Or any other restaurant kitchen workers (the ones making the food)?

@MisterBill wrote:

Here's a new one. I just called to try and get that location assigned to me. After three attempts I finally spoke to someone who told me that I have a "web only restriction" on my account and that apparently the phone people cannot schedule me. Has anyone ever heard of something like this?

@sstsau wrote:

Be careful about the 5G Curbside shops. The locations around me stopped offering curbside several months ago (the 5G website says "Curbside not available" for all the restaurants around me), but the MSC still has "Curbside shops" listed on the job board. .

@MisterBill wrote:

Did one of my usual FG today and got suspicious that they knew who I was when the employee said "here you go boss" when giving me the food. But then I remembered that he immediately told me the total without asking if I wanted fries or a drink, so it must have just been my gray hair (and paranoia).

Veggie sandwich, regular fries and large drink up to $12.69 at this location today.

@hokiezz wrote:

Just noticed there are now 4 'certification tests' that must be passed to do these shops. I have not even been signing up for them lately because the prices here are so high, you make next to nothing with the typical pay offered.

@MisterBill wrote:

@hokiezz wrote:

Just noticed there are now 4 'certification tests' that must be passed to do these shops. I have not even been signing up for them lately because the prices here are so high, you make next to nothing with the typical pay offered.

Really? I've ever even seen certification tests on the site we've all been talking about here.

Meanwhile, I somehow got taken out of rotation for my closest location after doing a delivery shop. That is not supposed to block you from doing in-restaurant shops. I still see this month's delivery shop. It was the location that had the incorrect curbside shop for last week that someone here was supposed to look into, then all the shops disappeared.

@MisterBill wrote:

@wrosie wrote:

This is the first time I've seen a delivery shop in my area. Here are the fees as listed:

Shop Fee: $8.00
Reimbursement for food, up to: $15.00
Delivery, Service Fee, + Tip Reimbursement, up to: $15.00

Usually it's only $12 for reimbursement. Is it usually more for delivery?

Is the $15 for the fees Door Dash or whatever delivery service they use charges along with tip?

Thanks.

The prices will be higher if you need to use a 3rd party delivery service. Try to order through the FG site to get in-store pricing, but it's not always possible. In my case, they claim that they do not deliver to me, but when I check DD or Uber Eats, they are both happy to deliver. Panera does the same thing, which is ridiculous.

And yes, the fees are for DD. On my last shop, my fees and a $5 tip for DD came out to $14.18. I feel like I'd like to tip higher to get closer to the $15, but not sure how high the MSC will let me go or if they will even care. So I click the highest of the suggested tip amounts on DD.

@wrosie wrote:

Even though I didn't request a contact-less delivery, that's what I was provided. I didn't see the text message that my food had arrived and my order was left in the outside cold for over 10 minutes. This made the food really bad especially the fries (I later saw on their website they recommend reheating them in the oven at 350 degrees for five minutes).

I would have thought they would have rang the bell or knocked, but I guess everyone believes we live by text messages now.

@sstsau wrote:

Perhaps @hokiezz meant "screening questions"? Like the ones asking if you've ever been employed by Five Guys that you have to answer before you can assign yourself to a shop? I forget exactly how many of these questions Five Guys has...but it might be 4?