FIVE GUYS IS BACK!!

I took a delivery shop for next week as it is higher reimbursement and covers the full costs. First shop since March 11.

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They are showing $7 in my area now too... and at locations that normally get picked up very quickly...
My favorite scheduler called me today for a Sonic shop. I asked about 5Guys and when he would be scheduling there. He said for now, those shops are only available through the job board.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
Some of the ones in my area are also $7. I've been jonesing for a Five Guys burger......

@Lissymaree wrote:

They are showing $7 in my area now too... and at locations that normally get picked up very quickly...

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
@KokoBWare wrote:

@kenasch wrote:

Instructions clearly state if there is no in restaurant dining, order to go.
Right, but what if you can't even get in the building? There's a location near me that offers only delivery and curbside, no dine-in, no takeout. If you try the door, it's locked. What do you do then if you can't get inside to place your order for carry-out? Go online? Phone? The instructions don't seem to say.
Seems like you'll have to call the restaurant first and find out what's going on at that ocation. Then contact the MSC if they're not taking in-restaurant orders and you have an "order in the restaurant' shop.
@Dongjuan wrote:

There is also no rotation, so anyone can scoop them all at once. I used to wait, but if this doesn't change - I feel like I will never see a bonus shop on my hood. There used to be two locations that I could get at $50-60
Looks like the person who took the first of the shops at my closest store figured that out, because they're all gone now. Not a huge deal since I wasn't going to do a dine-in shop for $5.
BTW has anyone noticed that some shops say "This is a DINE IN shop. Please review your paperwork for detailed guidelines." and others say "The purpose of this shop is to evaluate customer service, food quality, and overall cleanliness of the establishment.". Are the latter the order ahead and take out shops? Interestingly, when you expand the details, the DINE IN piece disappears.

This is the information the site shows you BEFORE you request the shop.

Edited 1 time(s). Last edit at 07/06/2020 05:56PM by MisterBill.
The shop that I am doing says dine in and when I went to the Five Guys website, the information is that the dining room is open. I
I am doing another one that is to order online and it can be done as a take out,.
A very small handful of Five Guys shops are now accepting "make an offer." I had one very far from my home (but around the corner from where I'll be this weekend) accepted for $34 (plus I'll be able to expense $7 in tolls). There were three shops for this location when I made the offer, but after it was accepted the other two shops disappeared off the board, which is different from the experience reported by those who took these shops at base and then were able to take additional shops at the same location.
No "make an offer" for any of mine. I did just notice a delivery shop but not at the one that would deliver to me. Interestingly it says "Higher Reimbursement!!" but it's only $30. The delivery shops used to have a $33.75 reimbursement Pay is only $5.

BTW the Big Lots shops near me now have a $5 fee.
@MisterBill wrote:

@KokoBWare wrote:

@kenasch wrote:

Instructions clearly state if there is no in restaurant dining, order to go.
Right, but what if you can't even get in the building? There's a location near me that offers only delivery and curbside, no dine-in, no takeout. If you try the door, it's locked. What do you do then if you can't get inside to place your order for carry-out? Go online? Phone? The instructions don't seem to say.
Seems like you'll have to call the restaurant first and find out what's going on at that ocation. Then contact the MSC if they're not taking in-restaurant orders and you have an "order in the restaurant' shop.
Yeah I've come to realize that I'll have to do that. Just a schlock job by 5G and the MSC though, to not anticipate that this situation may come up.
I just noticed that the description of one of the shops at the FG in my area says "curbside pickup" in the description you see being requesting it.
Tasteless burgers, even the mushroom toppings are tasteless. I miss Panda Express, Texas Roadhouse, Applebees, and the expensive over $100 Coyle dinners at places I would not have gone on my own.
I went to TR once and my wife refused to go back. The rolls were good, although they forgot to bring them so we waited a while.

FG veggie sandwiches and grilled cheese are excellent. And their fries are amazing. I don't eat their burgers so I can't speak for those, although many people do seem to like them.

Edited 1 time(s). Last edit at 07/08/2020 06:22PM by MisterBill.
It's up to $10 today for me, with Make an Offer option. Going to try bidding my old standard amount, will report back.
Has anyone done a delivery shop where the order was never delivered? I asked for contactless delivery and the app showed the food was delivered and when I went to my front door nothing was there. I live in a single-family neighborhood so I doubt someone took it. I am wondering how to report the shop.
@carlsbadguy Wow, that stinks! I'm sorry this happened to you. Did you try contacting the delivery company and/or the restaurant/store to get it fixed? I think they usually try to redeliver or refund you, or fix some other way? You might have to include these steps taken by the companies in your report.

I'm not sure how exactly you would proceed. Before covid-19, part of the delivery shop was evaluating the delivery person, so I don't think we would have been able to request "contactless delivery" and have an approved shop. I'm not sure whether the requirements have changed now so that contactless delivery is accepted, since I haven't done any 5G shops since March.

I don't clearly remember, but there might be an option to select that "order never arrived"...? Or at least you might be able to report something "missing". I believe that was always an option to choose in the report, and then you could elaborate in the written section that the order never actually came.

I'm sorry this isn't much help. It's just been so long since I did a delivery 5G shop so I don't clearly remember everything that was in the report. Good luck, though! I hope it all works out (even though having your order go missing is never fun).
@carlsbadguy wrote:

Has anyone done a delivery shop where the order was never delivered? I asked for contactless delivery and the app showed the food was delivered and when I went to my front door nothing was there. I live in a single-family neighborhood so I doubt someone took it. I am wondering how to report the shop.
You probably should have contacted the delivery service and told them that you did not receive the food and gotten a refund. Then order again. No way of saying for sure but I think it's just as likely that they delivered to the wrong address than someone stealing it, unless you have that sort of problem in your area. They certainly should have rung your doorbell if doing contactless delivery.

Also, I would personally not do that sort of delivery for a shop unless it is called for in the instructions. You could always have them just leave it outside your door after you open it. In fact, that is probably the standard these days.

Edited 1 time(s). Last edit at 07/10/2020 03:19AM by MisterBill.
@jgoodwin wrote:

It's up to $10 today for me, with Make an Offer option. Going to try bidding my old standard amount, will report back.
Two shops at the location I was doing for $25 are now up to $10, and 7 (yes, seven) others at that location are still $5 but none are "make an offer". Apparently someone forgot that this is the location they have always had problems scheduling. The two $10 shops both say that they are dine in.

Meanwhile, the location closest to me has none listed. Also, I walked past that one today and there was no one eating inside, although indoor seating were available.

Edited 2 time(s). Last edit at 07/10/2020 03:34AM by MisterBill.
The "make an offer" shops all denied what I previously got for the same locations. I tried five different locations, all denied. The "make an offer" are all at $10 now.

Edited 1 time(s). Last edit at 07/10/2020 03:54AM by Niner.
I did contact the delivery company and they refunded my money and offered to resend the order but by then it was too late as I had an appointment. I sent a message to the help desk as to how to proceed but so far no answer.
@carlsbadguy wrote:

I did contact the delivery company and they refunded my money and offered to resend the order but by then it was too late as I had an appointment. I sent a message to the help desk as to how to proceed but so far no answer.
Can't you just reschedule the shop? Or did you start submitting it already when you placed the order?

Edited 1 time(s). Last edit at 07/10/2020 06:42AM by MisterBill.
In my area, the fountain drinks are not available. I was charged for a bottled water and given a bottle of soda. I reported on all of this, so let's see what the editors come back with...
@NinS wrote:

I was wondering whether those Freestyle fountains would be on...

I did one yesterday and was surprised to see the fountain machine was operational. It was one of the new style ones, but you do have to press the buttons. The place I did was so spotless clean. I was the only one there. They must be hurting. Their prices are getting outrageous. I had a small cheeseburger and it was over reimbursement by almost $1 with the fries and drink. It's good, but not that good that I would go out of my way to pay that on my own. I toss most of the fries anyway.

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The more I learn about people...the more I like my dog..

Mark Twain
My favorite scheduler called me today for weekend shops at 5Guys. The initial bonus was low, but I negotiated to pre-Covid rates. He let me know that the report has changed. The ordering requirements remain the same.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
Make an Offer at my previous amount was denied, and I sent an email to Help Desk and didn't get a response.
Next time I'll try contacting my previous scheduler, hopefully they are still around!
I did my first post-COVID shop today. I made an offer for a dollar over the posted rate and got it.

The restaurant had a steady stream of carry out customers, but we were the only ones eating in. Tables pushed far apart, and some taped off to maintain social distance. No self-service sodas or condiment station. Upon request they gave us a brown paper bag of peanuts.

The MSC needs to tweak the crew member description on the reporting form. For a male, they ask if he had a mustache or beard. They need to add an option for 'the dude had a mask on and I had no idea what his facial hair looked like".

Happiness is not a goal; it is a by-product. Eleanor Roosevelt
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