Has anyone who used Shopmetrics been paid yet for April shops?
My shop shows as paid on the payment statement in Shopmetrics but I never received the money. I did reach out to Pete at KSS before I realized there were 2 different platforms being used. I did not get a response from Pete which is completely understandable since I was not scheduled through his company, I had also contacted my original scheduler who said that she would look into it. She made no mention of the company's accounting fiasco that was mentioned here and feigned surprise over the lack of payment. Now I can't get an update from the scheduler. My fear is that since it is showing as paid over a month ago it is going to take a while for them to completely reconcile their cash accounts to determine that I really never received the funds.
My shop shows as paid on the payment statement in Shopmetrics but I never received the money. I did reach out to Pete at KSS before I realized there were 2 different platforms being used. I did not get a response from Pete which is completely understandable since I was not scheduled through his company, I had also contacted my original scheduler who said that she would look into it. She made no mention of the company's accounting fiasco that was mentioned here and feigned surprise over the lack of payment. Now I can't get an update from the scheduler. My fear is that since it is showing as paid over a month ago it is going to take a while for them to completely reconcile their cash accounts to determine that I really never received the funds.