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81 Discussions

Sentry payments via

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Sentry-NONSENSE editing yet again

I don't want to give too many details to identify myself....but NUMEROUS INVALID complaints including instructing me to comment in violation of the directions on the form, telling me to repeat comments in multiple boxes when that has not been required in the past...I seriously just need to copy and... Continue Reading


9 answered. 10,12, and 13 answered in the original, not gonna answer them again. If unacceptable, DQ me and delete my shopper profile. Thank you. I sent that to the editor at Sentry. Asked and answered! Fully expecting the shop to be DQed, magically... Continue Reading

Signing up with Sentry

I'm trying to understand how they pay shoppers. I've seen associated with them, but I'm unfamiliar with how that works. I'm very hesitant to sign up with any company that doesn't make their payment policy clear, and the FAQ page that should explain it hasn't worked for months. Anybody... Continue Reading

Sentry-surprise bonus

The amount I was paid just wasn't adding up, so I looked up what I was paid for and it included a bonus which I wasn't aware of! It was one that had sat for awhile, but when the scheduler asked me to do it, didn't mention anything about... Continue Reading

Burned by Sentry

A scheduler begged me to do a shop at a popular burger/chicken restaurant and added a rare $5 bonus. More to help the scheduler than for the $22 payout, I did the takeout shop, which required a restroom visit. I ended up getting dunned because, according to the proofreader, I... Continue Reading

Sentry Phone Number

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In Support of Sentry ... (ducking for cover as I type :})

Note: I actually wrote the below as a reply to a post in another Sentry topic. There are a ton of Sentry topics out there and I decided I didn't want my little forum editorial, as it probably is, to get lost. Obviously, the topic where I... Continue Reading

Ath and Sentry?

Out of curiosity, how are Ath and Sentry connected, or are they? There's an email going around supposedly from Ath in an attempt to get shoppers to sign up for epayments and while the subject line and email say Ath, the sender says Sentry. Odd? Fraudulent? ... Continue Reading

Sentry Survey Won't Load

Is anyone else having an issue with Sentry's site today? I was in the survey I am working on earlier. I had saved it and now when I try to reopen the survey, the page keeps timing out. I tried more than one computer and three different browsers.... Continue Reading

Sentry Marketing payment issue

I've been waiting on a payment from Sentry related to a couple shops I performed. I have been emailing back and forth with Dave @ Sentry and he indicated payment would be sent by today. So far I've heard nothing so I emailed again. The email returned indicating the email... Continue Reading

Sentry ~ Thank You Dave ~

getting help... Continue Reading

Anybody else have difficulty accessing Sentry Marketing Certifications?

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How reputable is SentryMarketing? I've attempted to apply for a couple of their shops but have been unable to start the certification process that they require for each shop. I've written to them several times addressing this issue, but have had not response.... Continue Reading

Highly paid jobs from Sentry

Earlier tonight I got an email from Sentry listing about 20 shop locations with fees ranging $180 and up. I was curious and amazed but I am not signed up with Sentry so I did not check their website for details. I just came home to see... Continue Reading

Sentry Marketing Group

From 30+ years experience with mystery shopping, I feel the 60+ days waiting for a payment from Sentry Marketing is excessive and not the industry norm; however, if you accept an assignment with the knowledge that you'll receive nothing until then, you have no complaint. Possibly of more concern... Continue Reading

Sentry Marketing Payment

I did a SM shop on July 15. I was told that it took about 60 days for payment and then a additional 5 days or so. As of Sept 25 I have not received my payment. Will I be pay by check or Pay Pal. I checked the... Continue Reading

Sentry Marketing

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Sentry Marketing

I just did my first shop for them and it was awful, low pay, long long ways away and I had to do a certification test for a burger joint that paid $4.00, and then it had this ridiculously long narrative and form which took me about 2 hours... Continue Reading

Feedback Plus, Sentry, how to reach someone a little sketchy?

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Can't get paid from Sentry

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Sentry Marketing Group

I have to say, this has to be the most horrible mystery shop company I've ever worked for. Not only does no one respond to the various email addresses they list in their emails to you, but they also don't pay you promptly. If you are going to... Continue Reading

Sentry Marketing

I completed a shop at a local Big Box store. I heard nothing from them about the shop until I received an email stating that my shop was being rejected because I did not respond to their numerous requests for additional information. Really? I never received an... Continue Reading

Sentry Marketing Group

Does anyone else find Sentry the most difficult company to work with? I tried numerous times in the past and it was all negative. They make navigating their website and completing their certifications so difficult. And, their scheduler is just RUDE. I pulled back and stopped... Continue Reading

Login problems for Monterey and Sentry

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Payment for Sentry Marketing

Sentry Marketing pays by check (ACH or eCheck), they are encouraging the eCheck and I received an email to sign up for their system. Do I need to create an invoice to send to them via this system? Does anyone have experience with Sentry that can provide some... Continue Reading

Sentry-switching to direct deposit

I logged on and was prompted to update my info. It asked if I preferred a check or direct deposit...then some other screen flashed on and off and I couldn't read what it said.... are they going to do direct deposit?... Continue Reading

Sentry black out dates

On the instruction form you get after signing up it says: This visit may not be conducted on any of the following dates (a date range in April) or weekdays. They let me assign it for Friday (May 22)..the weekdays were in black font, the weekends are in red..nothing appeared to... Continue Reading

Sentry's New Site?

I signed up with Sentry and never heard from them with a confirmation. I was contacted by a scheduler to do a retail shop I'm not terribly thrilled about, but it's bonused... I needed to do the quiz, turns out I can login, and I can login to profit, but... Continue Reading

sentry marketing and feedback plus

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Sentry Marketing

Has anyone did work for this company? I am fairly new to mystery shopping, but have completed jobs for a few companies. Sentry was on of the first companies I signed up for but never saw any jobs that interest me. I received an email from then... Continue Reading

Sentry--2 websites?

on one job board through prophet I see the fast casual restaurant and a few others....but on teh shopmetrics page that is linked in the email they sent I am seeing the new retail store....they the $10 shops were picked up quick..... the restaurant doesn't show up on shopmetric and the... Continue Reading

Sentry Marketing--specific time

I just accepted a shop with them...they require you you to list a very specific they really expect you to show up at that exact time? I might be able to get there an hour earlier, but I didn't want to list the earlier time in case I didn't... Continue Reading

Noreply/Sentry Marketing.

I recently signed up for Sentry. I received 11 of the same emails yesterday within a minute of each other. Today I received 15 within minutes, not counting what went to Spam. Is this their normal? I also think their pay is low for taking pictures,... Continue Reading

Sentry Marketing Website security issues

When I logged into the Sentry Marketing website to complete a report today I received an error message that the link had a broken security protocol. Firefox wouldn't even let me continue to the page, but Chrome did (although it gave me a stern warning before it let me... Continue Reading

Payment for Sentry

I did a $$$$ restaurant shop in October and am wondering what the timetable for the pay is. I have a wedding I have to pay for.... Continue Reading

sentry marketing

This company decided to not give me a second chance to submit my receipt. When I received it was slightly wrinkled and that was not acceptable. They needed it perfectly straightened out. I sent another receipt that came with the receipt and it had name, date on... Continue Reading

Feedback Plus/Sentry Marketing too many emails?

I received 8 emails from Feedback Plus, mobile shops, under Sentry Marketing in 3 minutes. I replied and asked the scheduler to not send me 8 of the same emails in 3 minutes. All of the same shops. Is this a problem with anyone else?... Continue Reading

THEY DON'T PAY ( Sentry Marketing) (Plus, all loose rants collected into one thread. :) )

I have worked for many secret shops but this one DOES NOT PAY! They are always calling for last minute shops and I try to oblige only for my shop to be rejected! Why? Who knows...I guess they just want free service. They give no explaination... Continue Reading

Sentry survey -- yay for Dave!

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SENTRY MARKETING: Are they paying on time and are the reports reasonable??

Never worked for them and notice they picked up some clients from Corp Research International. So, are their reports still overly long as was the case with their burger chain client??? Read it was seven pages long....and was nit picked when submitted. And are they paying more quickly?? Many Thanks... Continue Reading

Sentry Marketing company

Sentry Marketing has the worst schedulers and site ever. The schedulers don't give you enough info to complete a shop and there is error page on site so you can't get guidelines. They have you pay all out of pocket and then reject your shop. I bet they send report... Continue Reading

Sentry paypal

Anybody got payment via paypal from Sentry Marketing?... Continue Reading

sentry website down?

Hi, i could not login to the main portal, do you guys experience the same thing? I can only login to the task portal.... Continue Reading

Sentry Marketing payment?

I did a shop for Sentry on April 12th that cost me a pretty penny out of pocket. Their website says they pay within 60 days. It's now 61 days after April 12th and the shop is still "pending" on their board, despite also being accepted. Does anyone have any... Continue Reading

Sentry scheduling question

Hey guys, I need advice. I had a shop scheduled for yesterday, but I got the stomach bug and nothing would go down. I sent an email asking to reschedule to today. I didn't hear back. I sent another email today and haven't heard anything, I also called the company and... Continue Reading

Sentry Marketing Group

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Sentry and Feedback

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Sentry buys Feedback Plus Continue Reading

Help Please -- Sentry Marketing

Hi Folks, I am an experienced mystery shopper. I have shopped with many companies over the past 6-7 years and have rarely had issues with shopper payment. This is first time I had this situation and I need some advice. I did some massage shops in December for Sentry Marketing.... Continue Reading

Sentry Marketing Corp Owes Money and it is a Scam

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Sentry Marketing - payment problems?

I did massage shop for Sentry marketing . When I went to enter the shop on Prophet, the shop was not there. I emailed the scheduler immediately and she told me that she would talk to I.T. to get it restored. Meanwhile she asked me to email her the... Continue Reading


I am filling out their application and good heavens! 250-300 words about my last dinning experience! If I had known that, I would have asked to go into the kitchen!... Continue Reading

Sentry Marketing

I just had a shop show up as accepted and done. I then look at the payment schedule and it shows the fee, bonus and reimbursement. Then I see a Content Deduction of the amount of bonus. What is that about? I only took it because... Continue Reading

How long does it take to get approved as a shopper for Sentry Marketing?

I was going to begin a new thread, but the top one was about Sentry, so I figured I'd piggyback (hope that's okay!) :) Does anyone know how long it takes for an application to be approved? I applied on 8/5 and haven't received a second email from them and want... Continue Reading

Sentry Marketing

I applied for them. Received an e-mail to do the enrollment. Was told my application was accepted and to wait for a user name and password. According to the page, it said 24 hours. It's been over that. Do I contact them or do they... Continue Reading Payments

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Sentry Marketing deactivating you for no reason?

So, I completed a couple shops for Sentry and then a couple weeks later I tried to log in and I find out they've deactivated me. I emailed them several times and they would not email me back. So I gave up and decided I did not want to work... Continue Reading

Sentry Marketing: Feedback Requested

I have never worked for Sentry and request your feedback on the company and schedulers. Thank you so!... Continue Reading

SENTRY MARKETING: Your valued feedback please

Just wondered how their reports are and if they pay on time. How is the shop for their popular hamburger chain please???? Thanks in advance everybody.... Continue Reading

TSMG The Sentry Marketing Group

Has anyone had difficulty getting responses from TSMG? I have emailed them three times letting them know that I want the shops, but cannot self-assign because the Certifications that I have taken and passed (and show up in my profile) are not recognized by the program, preventing me from... Continue Reading

sentry marketing

Tried to log in. Is the website being worked on? recieving error messages.... Continue Reading


I have been shopping for 20+ years and receiving "thank you's" and 9 our of 10 or 10 out of 10 on most shops until I signed up with Sentry. There is a new food establishment in town and I wanted to shop them so I signed up with... Continue Reading

Sentry Marketing

Sentry Marketing is a terrible company to shop for. I was lied to regarding bonus pay, quick pay, and then after 3 months of inquiring regarding my payment, I received an email stated my report had been rejected by the client. Stay away. Terrible website and unreliable... Continue Reading

NOT happy with Sentry Marketing!

Sentry recently sent me an e-mail soliciting feedback on their new website and I took time out of my day to log in and poke around and provide what I thought was some constructive criticism. I was honest, and yes blunt, saying it was not user-friendly and pointing out specific... Continue Reading

How is Sentry Marketing

I found an old thread about them. Are they okay now ? Thanks in advance. S.... Continue Reading

No Communication From SENTRY At All...

Greetings, I haven't EVER been able to get a live person at SENTRY Marketing, Ever. I had to decline one shop after I had accepted it because I didn't find out until AFTER I had accepted it that the second person was a requirement, Not an option, AND I was to... Continue Reading


I just spent two hours+ looking for my original post regarding this company. So I am back. Six months ago I registered with this company. But b/c of the blouhaha that was being discussed on this forum about this company, I got a headache. I postponed myself from... Continue Reading

Sentry Warning

I just saw on their job board. Do you Copy and Paste ****We have found some shoppers are coping and pasting the same descriptive comments/answers for questions from previous shops to a current shop and/or from one question to the next within a current shop. Should we discover content is being coped,... Continue Reading

Sentry Marketing Group Survey

Today I got an e-mail from Dave and he wanted me to fill out a survey about what I liked or didn't like about Sentry Marketing. Did anyone else get this survey and do you think it will help some of the minor problems that we all have encountered.... Continue Reading

Problem with Sentry Marketing Group

I was offered a shop at a seafood restaurant that is 16 miles from my home. The pay would be $5 and I would be reimbursed $30 for food for myself and one other person. My bill came to $37.39 and I left a $5 tip. The company expects you... Continue Reading

Sentry Marketing Group

Is this group legit? Bob... Continue Reading

SENTRY Marketing deduct payment unreasonably

I was surprised when I received feedback from Sentry marketing that payment was deducted for being late. For the shop that I did for them, I was supposed to receive a follow up call before I can submit the shop. So, I hold the report for another day before I... Continue Reading

The Sentry Marketing Group, any input?

I did a search and found nothing.... Continue Reading

Anybody know them

Hi I found a website from this forum which was and on that site, i found a MS job board. This job board has so many new jobs posted by different companies and this one was there. Anybody done any shop for them or used the website or the job... Continue Reading

Sentry Marketing

There is a large discussion on volition as to Sentry Marketing's credibility. Many are saying unflattering things as being docked unfairly, and not being paid. I recently completely 2 shops which looked good on paper and turned out to be nightmare. In one case, the report would not accept an "N/A",... Continue Reading

Sentry Marketing Group LLC

Is Sentry Marketing Group LLC legit... Continue Reading

Sentry Marketing

Does anyone have experience with Sentry Marketing?... Continue Reading

Sentry Marketing

As you may know, the reviews of companies posted on this forum are a valuable resource for many mystery shoppers. They also should be taken with a grain of salt. It is wise to be careful about whose opinion you trust on the forum. It is also... Continue Reading

Sentry Marketing Group

Anyone know anything about Sentry Marketing Group? They are recruiting in Texas currently and contacted me. I filled out the initial and there are several tests. In taking the first 2 tests, some red flags came up for me. The shops they offer required a high... Continue Reading

Most Recent mentions of Sentry Marketing Group

Not related to Sentry; I have have agreed to shops at a much higher pay rate than normal, with the caveat that that the reports would need no editorial whatsoever. (Source). May 25, 2016

Sentry never returned any of my reports, ever. (Source). May 24, 2016

have exaggerated a few numbers as it's been some time since my wife has done any mystery shopping, and been even longer since we discussed specifics having to do with Sentry. (Source). May 24, 2016

The mystery shopping company owner (David) of Sentry Marketing seems to be pretty mean. (Source). May 24, 2016

Actually, when I look at my history I realize that Sentry is actually one of the few companies that has NEVER returned a narrative of mine. (Source). May 24, 2016

Did I miss someone else from Sentry posting something? (Source). May 24, 2016

..sentry send you a link to register for free (Source). May 24, 2016

If you email help@sentrymarketing. (Source). May 24, 2016

Could someone please help me understand how I get paid from my first Sentry shop? (Source). May 24, 2016

I always read rants anout Sentry because it makes me laugh about how unprofessional and difficult those at Sentry are. (Source). May 23, 2016