Mystery Shopping Editors

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Discussions About Mystery Shopping Editors

Editors Rewrite Narratives?

I received a shop back because I had missed commenting on one of the "no" questions. When I went back in to fix it, I noticed my entire narrative had been completely re-written. It still said the same thing but the wording was completely different. Is that normal? I don’t get... Continue Reading

Red Pins and Editing...

I like doing the red pins, I like trying new restaurants, finding hidden gems, like that wing shack up in TN. And last week we found a great greek/italian place in GA, right across the street from a Kroger.. (sure was easy doing 3 red pins all within a... Continue Reading

IPSOS Editing

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"Anonymous" Editors

Rant alert! I've had it with anonymous editors! (No offense to the many non-anonymous I have built personal relationships with and who have been great to work with.) I've been in the business for 10 years. Maybe I have encountered a new editor this time. I would have no idea of knowing... Continue Reading

Editors - give you a hard time?

Have you ever had editors that gave you a hard time? wanna tell us about it? I haven't had any for several years, but I did in my first couple of years of MSing. One I've already written about here about shopping a high end hotel and how awful that editor was.... Continue Reading

BARE editing

A shop I've done hundreds of times for Ipsos is now being done by Bare. Ipsos would have them approved in 24 hours and paid in three days. But Bare still hasn't approved them after four days. Anybody know how long their editing system takes?... Continue Reading

Shell Editing

I picked up and completed a $100 shop in the morning the day before Thanksgiving. It still has not been edited, which seems long when it's at the end of the period and probably not a big backlog. Anyone else who did one around this time seeing the... Continue Reading

editing times

These are mostly Ipsos/Presto shops. I've never had an issue with the extended time waiting for review, but now I have $217 tied up waiting for editing for nearly 2 weeks. I also have some on Ipsos Sassie that took more than 2 weeks to be edited and... Continue Reading

Editing

Hey all have just joined and having shopped for over 15 years and now close to retirement I’m wanting to get into editing, I’ve heard good and bad about it but does anyone know who is looking for QC and whether it can be done full time. I see a... Continue Reading

Ipsos editors screwed out of money

Without giving any names away, I understand that two editors have been screwed out of money by Alyson Whitten because of a “corrupt shopper”; whatever that means. These two particular editors edited 20-25 shops that this shopper did and all of them were labeled “Excluded/not eligible for pay, clone possible... Continue Reading

ipsos editing time

I did a couple of shops for ipsos lately and they have not been edited or approved. Has anyone else run into this? I am starting to be worried that there is an issue. Any feedback appreciated. Thanks... Continue Reading

ipsos editing time

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Marathon Editing

Is anyone else seeing a massive delay in editing for Marathon shops? I've got some that are over 2 weeks old, just sitting there...not collecting interest!... Continue Reading

Ipsos Editors are the worst! Do they get paid more to reject shops for made up reasons?

Do ipsos editors get paid more if they reject shops? I seriously wonder if there is a bonus because it seems the last couple of years I’ve had a lot of made up reasons to just reject shops. Then they just don’t respond and act like it’s beneath them and... Continue Reading

IPSOS editors getting picky.

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Bare Changing Requirements During Editing

Bare recently caught my attention with a couple decent paying opportunities at what seems like fun locations in my area. Since these were high reimbursement jobs, I started with a simple and low paying job to test the waters; all went well. Second time, decided to do a... Continue Reading

IPSOS Editing Time

Hello everyone :). I have been on a break since July and was thinking about picking up a route or two and was wondering how it has been? How long has the turn around time been on editing? Are they paying twice a week this year? Any... Continue Reading

Do schedulers and/or editors even know what's in the guidelines?

How often have you found that schedulers and editors don't know what's in their company's own guidelines for a particular job? I have a case in which the guidelines say one thing, and the report says a similar thing, but the wordings have slightly different meanings. I wrote asking for... Continue Reading

Sick of "quality editors"

Tired of these clowns wanting me to "tell us a story" or "paint us a picture". Her name was Sue, she brought me food. The end.... Continue Reading

Editors

Rant: This topic has been discussed in other strings, but, I feel the need to go over it again. It seems that some of the editors of our reports want to interject their opinions, question our reports and/or instruct the shopper who was there, onsite, as to what the shopper saw and... Continue Reading

Whats up with Ipsos editors?

Last Friday and Saturday I banged out a bunch of the $16 phone shops. Usually by now they would’ve gone into received status and would’ve been rated (or I would’ve heard from a nit picky editor about something no one else had ever been concerned with). But no, they are... Continue Reading

Are the Presto Editors Bots?

After performing some particular gas station shops on Presto, I'm now wondering if Presto uses Bots rather than a real person. It seems that the few returned shop requests are the type that a human would not and should not be asking. Why? Just because no reports have shown it does... Continue Reading

Mattress Firm editing slow?

On August 4th - I did FG and Mattress - both for same entity. By August 7th the FG was 'approved' Today, Aug 11th.... Mattress is still showing 'in QC'. I've not gotten emails from MSC asking for more explanations and thus far for Mattress I've never... Continue Reading

Hazmat Shop Editing Time - 2+Weeks?

Is anyone else noticing that Hazmat shops are taking forever to get edited/approve? I have several that are over 2 weeks past the submission date. Never seen this MSC take so long, so found it odd.... Continue Reading

Where does IPSOS get their editors?

They must need more, because a route I started 3/29 still in editing Limbo. I would apply, if I knew where to sign up, lol! Gas prices recently back in the $4 a gallon range, so working from home would be a blessing... Continue Reading

Late Editing

I've come to accept that any Shell shop that I do shall always be at the least a week or so late in editing (and being paid). OTOH, when I report my E/M shops, they are often edited and replied back with the score in hours. Yet, the Shells are... Continue Reading

Editing Jobs

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ipsos editing delays

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RBG delay in editing

I've done many shops over the years for RBG and they have always been gone through editing quickly, some so fast you wonder if the report was even fully read, lol! I did a high out of pocket shop ($280 reimbursement) on Jan. 10th, submitted by noon on the 11th. *guidelines... Continue Reading

Do Editors Use Our Info on Gas Station Shops - If not why do they bother asking for the info

I tend to do the same retail gas station shops several times a year as I am sure others do as well. It seems that editors are not using the information on our report. Why ask questions on the survey if they don't use them? We are supposed to confirm... Continue Reading

Gas station editing

Is there more than one editor for the Chevron Image audits? Can anyone tell me the name of the person at wordsmith that is editing their shops? I think the person that is editing my shops is singling me out. She is the only person editing my shops, ALL... Continue Reading

Lag in Editing Times

Not sure if it’s the holidays, the lack of editors or what, but my reports have been sitting for weeks at many of the major MS companies. Restaurant, shipping, technology - it doesn’t matter, all have been lagging. Anyone else experience this?... Continue Reading

New editors for Panda?

I don’t know the name of the editor, but they seem to want a lot more narrative now than I have ever been asked for previously with either MSC. I am happy to eat Panda whenever possible, and my son is doing the same shops, but none of his... Continue Reading

How does one find editing jobs?

I’ve never really had a clear answer to this question after several years of working with various msc’s. How are editing jobs found? Are there any available currently? (I promise I’m vastly overqualified!) Are editors considered IC or employees, or is it really inconsistent?... Continue Reading

Did HS Brands Hire Some Coyle Editors?

I've been doing valet shops for HS Brands for at least 7 years now picking up on average 2 a month. They lost one client close to me. I used to do about 3 per month. The last shop was returned with " Please remember all NO answers do require explanations... Continue Reading

Ispos editing times

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Nitpicky editors with asinine requests are about to make me quit this after 16+ years...

Sorry, but I need to vent a bit. I've been shopping for over 16 years and have been MSPA silver for just as long. I complete at least 175 shops/year, even during the height of COVID, in addition to a full-time job. Honestly, I took numerous of shops that I... Continue Reading

Editors are getting lazy and picky LOL

From my lasted around of Yellow Gas Stations The Editors comment Please put the pumps in numerical order before resubmitting. Thanks! LOL I have mentioned this in another post and I am getting pressure to delete this one. Go Figure... Continue Reading

Ipsos Editors bonce back on Yellow Gas stations

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Has Mercantile Systems stopped editing and approving jobs?

I completed 12 small $3.00 jobs for Mercantile Systems from November 11/7 through 11/17. Only four have been approved for payment. Seven are still "Pending Editing" and one was declared a "Hold Pay." I questioned the hold pay job and was told the jobs had to be completed Mon-Fri.... Continue Reading

Snarky Schedulers and Editors

Is anyone else finding schedulers and editors are just getting snarky? I simply asked about payment for a job done 6 weeks ago and got what I interpreted to be a snarky response telling me to read the FAQs, which I had and there was no mention of payment in... Continue Reading

IPSOS falling behind on editing...

...and as a result, will be "late" in paying. I normally don't worry about this too much with IPSOS, but it appears that their policy of paying quickly has been tossed aside with a bottleneck in editing. Yesterday (11/7), I received an email from IPSOS requesting a correction to... Continue Reading

Vent-Editors

Before the hate posts start let me begin with I do believe MOST editors are great. I have met some lovely ones. I am sure as with all shops there are times many of you wish to pull your hair out or pull someone else’s hair out because the editor... Continue Reading

USPS Shop Editors?

Anyone know why the post office shops are taking so long to be edited? Without naming the company, other shops for that same MSC are edited within minutes (on the Sassie side), but I have post office shops sitting for over a week…... Continue Reading

Has Anyone Else Had Issues with Editors for BARE International for Car Wash Shops?

I've had issues with more than one. These editors may be overseas (possibly India). They write in English but I usually don't understand what they are saying in their emails. When I email them back for clarification, I often don't get a response.... Continue Reading

Scheduler or Editing Job?

Hi All! Does anyone know of any scheduler or editing jobs available?... Continue Reading

Editing for Gas Station Shops - Blue and Yellow

Has anyone else noticed that the Blue stations are edited almost immediately (literally within minutes of submission sometimes), but the Yellow stations are taking a week or more? So frustrating!!... Continue Reading

Does anyone know of MSC hiring schedulers or editors?

Or where they would post such jobs? I have experience scheduling and would be interested in learning the job of an editor.... Continue Reading

I want this editors job

I am not going to name either the MSC or the client in this story. I did a shop today with a medium length report including a narrative. I submitted it and within 90 seconds I had it approved with a score of 10. Now, of course... Continue Reading

ARE IPSOS EDITORS PURPOSEFULLY FALLING BEHIND...

...TO DELAY PAYMENTS TO SHOPPERS? I submitted 6 reports within the first week, actually within the first 4 days of this round. Only two have been "received" and only one says "payment pending." I feel the little hairs on the back of my neck raise up. I think the editors... Continue Reading

IPSOS Editors...

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IPSOS Editors/Rejection

I've never had an issue with IPSOS before and have been doing shops for them for months. However, all of a sudden I did two of the same kind of shop for them and both have been rejected by the same editor, even after I provided the follow-up I asked... Continue Reading

IPSOS' Editors

I just got a really low grade on one of my reports, and this was in the email I received: "Note: this rating is final, and we are unable to provide detailed feedback on the specific errors found in your report. Your rating does not impact the amount of compensation you... Continue Reading

Shop editors and grammar

I think there was a recent discussion of this on the boards, but my search didn't bring up anything. I did a shop yesterday and received a review this morning. I regularly get 10s for my reports, so was surprised to see I had an 8. The editor said that... Continue Reading

EDITORS NEEDED

EDITORS NEEDED: As we continue to grow, we are actively seeking individuals to provide additional editing support. These individuals support Confidential Consumer as (work-from-home) Independent Contractors, and review incoming mystery shopping reports for accuracy of spelling, language use, grammar, and content consistency & relevance. Ideal candidates will have a strong... Continue Reading

Editors

Anybody know of any companies that are hiring editors?... Continue Reading

Editors and Past Progressive

Every once in a while, I get marked down for not using the past tense. I never receive an answer when I ask about it, so I am left to assume that it is because an editor pulled out all verbs ending in -ing. I make an effort to avoid it.... Continue Reading

The Source Editors Might Not Be Able to Read

I have had several shops where The Source has asked for clarification on questions that were submitted with very clear answers. Today they sent a request within 2 minutes of me submitting my report. They wanted me to "clarify the time the appointment began." The appointment started at... Continue Reading

Any Editing Work Available?

Does anyone know of a MSC that is hiring contracted editors and has regular work available? I have been with one MSC as an editor for a long time, but have been getting very little work, lately.... Continue Reading

What MSC is the pickiest in editing, in your opinion?

And/or least pickiest? I've found over the years that there's such a wide range of editorial nit-pickiness. Some companies will reject a shop for missing even a minor observation, some will give you wide latitude. I've only ever had one shop rejected, but it was a whopper of an error... Continue Reading

Update on IPSOS editing time

Has anyone done any of the "green" IPSOS shops over the last 2 weeks? I am just curious on how long the editing has been taking on the reports this quarter? I know at the beginning of the project last quarter, some of my reports were not... Continue Reading

Editors don’t like it when th scenario doesn’t play out perfectly?

I’ve had 2 shops recently where the employees didn’t behave or respond as expected when given a certain scenario. I’m noticing a pattern with the editors that if the scenario doesn’t play out the way they expect it should, they have issues with my report. I understand that it makes... Continue Reading

IPSOS Editing

Has anyone noticed a delay in editing/validating shops since the switch to weekly pay? It may be that I'm just keeping a closer eye on things, I'm not sure...... Continue Reading

Any Editing/Project Manager Positions Available?

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Confidential Consumer - Editors Needed

As we continue to grow, we are actively seeking individuals to provide additional editing support. These individuals support Confidential Consumer as (work-from-home) Independent Contractors, and review incoming mystery shopping reports for accuracy of spelling, language use, grammar, and content consistency & relevance. Ideal candidates will have a strong command of... Continue Reading

Confidential Consumer - Editors Needed

As we continue to grow, we are actively seeking individuals to provide additional editing support. These individuals support Confidential Consumer as (work-from-home) Independent Contractors, and review incoming mystery shopping reports for accuracy of spelling, language use, grammar, and content consistency & relevance. Ideal candidates will have a strong command of... Continue Reading

That feeling when you get home, are editing photos of a 24-pump gas station, where they all had to be taken at funny angles because there are no numbers on the pumps, and realize you missed one pump photo.

And no, I don't use the app. Cellular data is both expensive and unreliable in rural areas. And no, I am not going back. It's the first run with an old shop with a new company and is even more work than before.... Continue Reading

Editors..(just a little vent)

Hi, everyone, this is just a little mini vent about editors. I have been doing a lot of calls for a company that shall remain nameless. I am not an English major, but I can use quotation marks correctly and I used to be a transcriptionist in a former life.... Continue Reading

IPSOS editing time

Did a bunch of green gas audits this week. Anybody know how long it takes them to edit them? I don't really want to do any more until the first round is done. I don't exactly trust them yet.... Continue Reading

Editing is a thankless job - ask me anything

I can't give away anything, but I can tell you I've seen it all. Good shoppers and bad. Really bad. People cussing us out, lying, threatening to sue and demanding payment although they didn't follow the guidelines, personal insults, and of course the fraud attempts. Hilariously badly edited receipts (to... Continue Reading

Maritx Editors

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Who is hiring Editors?

Are any companies currently looking for Editors?... Continue Reading

Consumer Service Analysis needs editors

We need an editor who is familiar with SASSIE as well as Hawaii, the layout, culture, etc. Expected 20+ hours a week, checking email 3x daily. Pay negotiable. Send resumes to noelle@consumerserviceanalysis.com... Continue Reading

GfK Editing Department is Ridiculously SLOW

Did anyone else complete one of their credit card shops this month? This is a 2-part shop where we enter the first part of our report, then the shop instructions say the editors will review the report and return it to us within 48 hours so that we can... Continue Reading

Do Editors Have English Degrees (at least a minor)?

I ask, because one MSC's editor seems to mark me down a lot. I SWEAR my reports have perfect grammar. I have an English Lit. minor (really, I could get a major if I wanted to take a few more courses, but I likely won't) and could prove... Continue Reading

Do Confero Editors knoweth that a grade of 10 exists?

I have been with Confero for a few years now and have decided to part ways. I contract now for 32 different MSPs, am employed by one as an editor and help assist with scheduling when needed. Throughout my career as a Mystery Shopper, I have written reports that required minimal... Continue Reading

Editors taking their sweet time

Just curious what you think is an acceptable amount of time to expect an editor to contact you with a report issue? I did a bank shop a week ago on Thursday. One week later I left for a short vacation. On Friday, eight days after I submitted the... Continue Reading

Scheduling and Editing

I see positions fairly often from MSC companies offering positions as schedulers and editors. Since I have been thinking about doing editing and/or scheduling, I have been paying attention a bit...and have noticed that schedulers and editors tend to be the same person long term, so it must be... Continue Reading

Can Editors Be More Vague?

I responded to the below message from the editor with this e-mail, am I wrong? You're need to be more specific. If I check yes, than no and N/A are unchecked and visa versa. I couldn't submit my report if I didn't answer all the questions. Or is she asking me... Continue Reading

Editors can be really stupid

When I write in the narrative comments box that the cashier mentioned the total price without suggesting anything specific, but did ask afterwards if I needed anything else - the editor sends me an e-mail asking me to update the narrative to include comments for Q6: which is "Did the... Continue Reading

Schedulers and editors who can't read plain English (rant)

Just had to rant a bit about those schedulers and editors who can't seem to understand plain English. You know, the ones who ask for an explanation of a response, for which you have already provided a lengthy discussion. Or the ones who can't seem to answer a direct question... Continue Reading

Any tips on how to deal with bad editors?

I have been really frustrated with the inconsistency with the editors of a particular restaurant shop I do. I have been doing the reports for 4 years now. I tend to write more detail than expected to give a full report, so for example, if they ask for 5 to 7... Continue Reading

Maritz Yellow Gas Station Editors Don't Know How to Do Their Job

I've been shopping yellow gas stations for almost two years now and recently JLS has been putting them on hold for not including photos of the diesel pumps. It clearly states in the guidelines NOT to evaluate diesel only pumps. I clearly mention in the report that the missing fueling... Continue Reading

Secret Shopper - Shop editing

I did a pizza shop for them and its been 8 days since it has been submitted . I see it has still not been edited and is still in "Submitted" state. I haven't seen any other company take this much time to approve a shop. This was my first... Continue Reading

Maritz, Do You Know What You're Editors Do?

So, after once again being asked by a Maritz supervisor about why I answered as such about a shop, I informed the supervisor that no, I didn't mark that on the debrief, your own editor did. I've told them this in the past, "Your editors change my answers, they delete... Continue Reading

Editing vs Scheduling

I live in a semi rural are where, if you drive 15 minutes in any direction you're either surrounded by horse ranches, cow farms, mountains, or desert. Most of the local shops are age compliance, theater, grocery, or fast food shops. I'm a stay at home mom and I'm the... Continue Reading

Asinine Editors at ACL

ACL, Does anyone have problem or issues with their editors? I got one that rejected my shop because I neglected to purchase a baked good in addition to the smoothie and fruit bowl. I stated in my report that the baked goods case was empty and the cashier said they... Continue Reading

Editors Needed at A Closer Look

Our business is growing, and we may soon be looking to add to our editing staff. A Closer Look is a professional and legitimate mystery shopping and market research company that has been in business more than 20 years. We are looking for contractors to work from home editing the... Continue Reading

BP's Stricter Editors and the Likelihood I'll Shop Again

I've been a shopper for 22 years, and have done about 5,000 shops for the client who shops BP. This round I have had the toughest time with the editors placing holds on my shops, and was wondering if others have experienced the same. The nitpickyness (yeah, I... Continue Reading

Q for current/former schedulers & editors

I'll admit right now that I'm seriously annoyed so that is coloring my mood at the moment, but I do have a legitimate question: When a shop gets rejected due to some kind of infraction but the report content is still good, does any of that information get sent to the... Continue Reading

Amusement Advantage editing

Does anyone know if Amusement Advantage usually edits/grades shops quickly? Their website states it is usually done within 24 hours and always within 48. I completed a shop for them and have been waiting close to 72 hours but my shop report is still awaiting editor grading. Could that be... Continue Reading

Does Maritz Have New Editors?

I've had shops go on error for issues that have never been a problem before. On one shop, the editor said I had to submit a diesel photo even though the pump was not under the branded canopy. The guidelines were very specific about this and said a... Continue Reading

How to get pictures of a mystery shop like the ones they editors want.

I am having trouble getting the photos required for Maritz on the Service stations. I am have extreme trouble with the small bathrooms with stalls and getting any detail. Famous quotes are Object reference not set to an instance of an object. The PID photo cannot... Continue Reading

Is it me or the editors?

Is it me getting better or the editors of that gas station shop that is known for its picky editors that have relaxed a bit? I've done 23 shops this month and a few last month and only got 1 red carded. Wanted a better shot of product. I sent... Continue Reading

Are schedulers & editors different people usually?

It seems everyone knows who the schedulers are for a mystery shopping company. But, are schedulers also ever editors for the same shops? I think I've had that happen with one shop I did. Otherwise, the editors seem nameless and never contact you unless there's a problem,... Continue Reading

Do you reply to editors' emails?

Not the emails requiring additional information. Of course we all reply to those as best we can. I mean the email with your grade in it. Often the editor will write a sentence or two, such as "Great job," or "This feedback will help our client. Thank you." I never... Continue Reading

Editors asking questions 2 1/2 months after a shop has been done?

I got an email today about a question in my report. This was completed in Early January. Is this normal? They always contact within the first week or so. I thought with dead line, these are sent in right away to the companies. The editor states that... Continue Reading

When Editors don't read the directions.

I absolutely LOVE when editors don't read the directions to a shop.(Sarcasm) I know we are all human and we are prone to mistakes. I just had a shop with rather strange instructions. I'm trying not to give away too much but the shop was for an... Continue Reading

My Mom wants to try editing...

My Mom wants to try editing. Where do I point Her? She has no mystery shopping involvement other than being my plus one. Does she need mystery shopping experience?... Continue Reading

MARITZ YELLOW STATION EDITORS

I did some blue station audits and got my shops put on hold on several of them. A few were my fault but the others were editors being editors. Those shops finally cleared. Based on that and the peopke posting on here about the pucky yellow station editors I braced... Continue Reading

Yellow Gas Stations and Their Editors

Some times these editors can be so confusing. I accept that my photos submitted may be off one way or the other. I take more photos than necessary just in case more are needed. But........ When I take for instance a forecourt photo, I include all of the pumps, shot at... Continue Reading

Do you ever want to tell editors to @&$€ off?

It never fails, This one company and shop always has an editor that comes back and wants more information. You know the narratives where they want you to repeat everything in the questions? Sometimes it is just ridiculous what they ask us to do. I did the... Continue Reading

Intellishop editors.....

I'm so frustrated with doing shops for intellishop. I've done a total of 3....THREE shops for intellishop and I'm so annoyed I may never do one again. First one I ever did back in the summer the editor reached out to me for clarification on one issue, then... Continue Reading

Intelli-shop's editing slow right now?

I did a shop for them 10 days ago; they'd contacted me just a few days afterwards asking for some clarification, but I never got a response after that, my shop is still just "completed," and no rating. I did a HUGE audit for them last Wednesday and... Continue Reading

Editors/Schedulers

How do you apply for one of these positions? I've always been curious.... Continue Reading

Proofreaders / editors make minimum wage?

I noticed an MSC is hiring part-time, work from home, set your own schedule proofreaders and was surprised that it paid $8.10 an hour basically $200 a week before taxes and no mention of increases based on length of employment or performance. So in that state a proofreader makes the... Continue Reading

Dear MSC Editors

[rant] Do not complain that I didn't provide enough detail in a narrative when you limit me to 800 characters in it. 1400 characters was my condensed version with every detail I could have given you that would have been useful for the report. [/rant]... Continue Reading

Editors and Grammer... (Intelli got me!)

Let me start by saying that I have had more good experiences than bad with Intelli!!! However? Yesterday I posted here in defense of them and then woke up this morning to 2 graded reports with low grades due to my grammatical errors... I did not write these... Continue Reading

Editors - RANT

Last week, I did a highly bonused shop for a regional bank. It was an inquiry shop and it went smoothly, but didn't exactly fit with the metrics of the report. The editor, who clearly did not read my entire report, asked me to put certain things in quotes, and... Continue Reading

Being terminated due to false accusations by editors (ie Sentry)

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MF editing.

Does anyone else notice that MF is slow editing shops or is it just me.... Continue Reading

Maritzcx editors and schedulers.

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Sentry editors?

Is anyone else having Sentry editor being extra picky this month and last? I'm starting to hate working for them. Same shops as always, just being ridicules and they seem to be trying to get out of paying for perfectly done shops from previous standards. Really ruins you day. Also, stop calling... Continue Reading

Shopper's Critique editors?

Anyone else experiencing this? Lately I'm getting emails asking for details/clarification on my reports. I have explained everything, every no, every yes, in my reports. When I repeat back exactly what was in my report, it usually is okay. But then I get dinged for them "having to" email me.... Continue Reading

Trouble editing reports

Some of these MScompanies have these forms where, when I'm inputting information, it goes up into a text where the sentence just disappears it's off to the right of the computer and I cannot proofread my work. is anybody else having this problem?... Continue Reading

Sentry-NONSENSE editing yet again

I don't want to give too many details to identify myself....but NUMEROUS INVALID complaints including instructing me to comment in violation of the directions on the form, telling me to repeat comments in multiple boxes when that has not been required in the past...I seriously just need to copy and... Continue Reading

Have any of you all had a scheduler that you really liked but her editors were just UGGGGH!

Here is my problem, I have a scheduler that I really, really like but they have hired some new editors that are causing a problem for me because they are asking for things that are not in the guidelines. It's not about grammatical errors, it's not about not following the... Continue Reading

Why do editors even bother writing this?

“Thank you for your report. Please be sure to spell check and proofread before submitting your reports; some grammatical errors were corrected.” Why do editors even bother writing this? Is it because they are required to give comments to a certain percentage of reports? Do they just like to... Continue Reading

Editing work

Hi everybody, my name is Bruce and I'm looking for Editing work. For the last few months I've been working for Bild, but there's no work these days. If anybody can suggest someone who's looking for an Editor, I'd be most grateful. I'll be checking in regularly. Thanks!... Continue Reading

Kudos to the GREAT editors at Coyle

Lately there seem to be a slew of posts about rude, arrogant, self-absorbed, and just plain nasty editors. I'd like to thank the editors at Coyle for being none of the above. Coyle's editors are tougher than most, but they're also reasonable. They are consistently intelligent, polite, professional, understanding,... Continue Reading

Maritz Editors

Is it just me or are the editors getting ultra picky? I just had a shop sent back because the interior was taken at the wrong angle??? I also had one sent back last week and resubmitted the same picture because it met the guidelines and it was accepted....I am... Continue Reading

Kudos to the editors at Ann Michaels

They consistently write nice things for a good report. Not just a generic thank you (which is also nice), but superlatives and compliments on the writing. It certainly makes me want to put in additional time to draw out the very best narrative possible.... Continue Reading

Apology to Editors.

Something I need to work on this year: Typing on my laptop. I got a new Lenovo laptop this year that converts to a tablet. While I love the thin and light design, I have noticed a typing issue. Depending on how fast I go, some of the letters do... Continue Reading

Editors Finding Errors When There's Not One

I just wanted to sound off and say that I just completed a shop and the editor returns the report asking for an employee's name during the interaction. I knew I put the name in the report and after I went in to verify I was right (which I was),... Continue Reading

Maritz editors changing reports

I guess that's why there edited, but Maritz returned one of my gas shop reports to me with a question this week and I noticed that they also changed three of my "yes" answers to "no" without any explanation. If they expect us to make no mistakes, why wouldn't they... Continue Reading

Editing Positions

Hi there...I am wanting to convert from doing straight mystery shopping into delving into the other side of Editing. Does anyone know of any companies that are hiring? Thank you!... Continue Reading

Editing for Mystery Shoppers

I do find that certain employees from 2 companies have been extremely rude. I have a B.S. and was treated like I was an idiot. Specifically, Joanna Long from About Face and Roselyn from Sentry Marketing. Too bad.... Continue Reading

Hurry up, Editors!

I did a shop last week that is still waiting to be reviewed. Tomorrow I am going on vacation for over a week, so I will essentially be unreachable. Of course, this is a shop that veered wildly off-script-- It was literally over and I was being checked... Continue Reading

Editors that don't read what we wrote?

I've had reports returned to me a couple of times from two different companies where the editor asks me to put or describe A, B and C in the narrative. But I already had! I got into the habit of saving my reports as pdfs or screenshots for myself, as... Continue Reading

Nit-picking Editors

There seem to be some editors that feel a need to find something wrong, no matter how well everything was done. Is this the exception? I've done about 40 shops now and have run into this a couple of times. Clearly written narratives and marking, yet some editors want to... Continue Reading

Editing

I've been a mystery shopper for years and would like to get into editing. Does anyone have any comments regarding who is hiring, who to stay away from, can you make a living from it, etc. I don't know where to look. Thanks!... Continue Reading

Beyond Hello Kara and Jill (editors)

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GFK mystery shop editors are unprofessional.

I performed a shop for them and filled out the report and did not hear anything else from them. Then I got an email saying my shop was excluded because I didn't respond to a request. I emailed them to the address they provided and got an Undeliverable notice back.... Continue Reading

CHC Solutions Editing Positions

CHC Solutions, Inc. is looking for an experienced editor with good grammar skills, flexible hours, and can edit for content. We are looking for someone to start immediately. We pay per edit and have a tiered structure. Please contact me if interested at mhoughton@chcsolutions.org... Continue Reading

A Closer Look is taking resumes for scheduler/editors

Several forum members have expressed interest in scheduling and editing positions. Just wanted to post that A Closer Look shows on their Shopper Home Page that they are looking for schedulers and editors. Log in and read the descriptions of positions. The contact point for applying: ... Continue Reading

editors with poor English skills

I get a review back and it says to watch my grammar and gave an example of a general issue with a homophone using words I did not use at all. I happen to write my narratives in Word and save them. I went back and went through... Continue Reading

Editors/shoppers - similar

Before I went into one of THOSE weeks, I realized that the editors are "evaluating" our shop reports like we "evaluating" the stores/target person. Did the follow the job description? Did they say the write things? (pun intended) What did they say that was wrong? Just an observation...... Continue Reading

Schedulers, Editors, Proofreaders, Field Agents, etc.?

I have been mystery shopping for about nine months, and love it, but I would really love to have a more consistent schedule, work, and money. I have been considering applying for a scheduler position, or an editor position. My issue is this...Where do I find these positions... Continue Reading

Multiple Editors

Some MSCs have systems which include multiple editors reviewing the same shop and results in multiple incompletes. I submit very good reports and this is frustrating. Do schedulers have relationships with editors which enable them to say "please stop." Or, are the schedulers at the editors mercy?... Continue Reading

A Closer Look Editors

I really like the company, but I cannot think of a single time I have submitted without having the editors return with questions and redos, even though I think I have answered every question ad nauseam. Do the editors do this to you as well?... Continue Reading

Holiday gifts to schedulers/editors?

So I am now getting in deep with the whole mystery shopping thing. Last year at this time I was still dipping my toes in the pool. I was wondering has anyone ever sent any schedulers a little holiday thank you? Maybe it is the Midwesterner in me, but I... Continue Reading

New schedulers and editors?

I've noticed that several shopper sites have strange (new?) people. The last one I noticed was for Panera's shops. I have done probably 100 of them in the past year. Editor wanted me to upload pictures. I emailed her back to say that I uploaded the... Continue Reading

Ann Michaels Editors

Everybody says the editors over at IntelliShop are difficult. I find them fair in comparison to the editors at Ann Michaels. I just cannot please them!! LOL My best work = 8... Continue Reading

Editors

I am appalled at the rudeness and the harshness of the editors of surveys for a food co-op. The surveys are extremely long and redundant. How many different ways can you say the the displays look fresh and appealing? The editors use terminology like, "you have been... Continue Reading

IntelliShop Editors

I have done numerous shops for IntelliShop with a few 10's scattered around but mostly 8's cuz of them having to "contact me" for some kind of clarification or another (in their opinion) and I would like to share the latest nugget from them. This has to do with a credit... Continue Reading

Annoying Editors

There is this certain MSC who shops apartments. They have the most annoying editors who nag you about the shop but then the shop sits there unaccepted. Does anyone else experience this?... Continue Reading

MSP Hiring Experienced Editors

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Do Editors sleep or drink coffee all night?

I'm just curious. I live in the big state of Texas and I am on Central Standard Time, but it seems like no matter what company I do a shop for, I always receive my shop grade/feedback at 3 or 4 o clock on the morning. Are these local editors... Continue Reading

Editing Corrections

has anyone ever pointed out corrections to editors?... Continue Reading

Trying to Understand the Mindset of Overcritical Editors

This may be redundant and may need to be moved, but I simply cannot understand the mindset of editors who are overcritical to the point of reaching for errors that don't exist. What is the internal/financial motivation?... Continue Reading

Question about editors

No, this isn't a bad thing! So when I started this 8 months ago or whenever, I had no clue what I was doing (and still don't). I am...not a good writer. So I've basically just been BS'ing my way through every narrative I've ever done, having... Continue Reading

Editing Positions

I am looking for an editing position. Does anyone know of any companies hiring for Quality Control Editors?... Continue Reading

A Closer Look Hiring Schedulers and Editors

I am a recruiter for A Closer Look, and I am looking for great shoppers to become schedulers and editors. If you are interested, please email me! Here is the information about the jobs we have available: Editing: A Closer Look is currently seeking candidates for an at-home editing position. Candidates... Continue Reading

Ratings from Editors

You know I usually get 9 or 10's all the time from all the companies I deal with except one. I am not bragging, but, this one company, no matter what I do always has something to tell me that what I do that is wrong! I get so frustrated.... Continue Reading

My first problem with editors

I have been doing shops for one MSC in particular for several years. I always get 10's from them. Lately, I think they must have a new editor who wants quotes about everything. She (or he?) sent me a request to revise my report and wanted answers... Continue Reading

Quick editing from IntelliShop!

I submitted a report to IntelliShop about an hour ago and it was reviewed and graded in 20 minutes! I have to say, I am very impressed. I'm still filling out other reports from today! I'd love if the quick editing meant quick turnaround for payment though.... Continue Reading

Editors! I am so sick and tired of you!

Editors, do you lay in bed at night and conjure up questions that don't exist on the questionnaire? Do you have your own forum and share how to stump the shopper? Giggle, giggle. Why oh why do you do this. Remark from editor "Please indicate the exact time you paid the... Continue Reading

What to do when you disagree with Shop Reviewers/Editors

I am wondering what recourse we have as shoppers when we don't agree with something in our reviewer's comments. It really irritates me sometimes when I get my shop report back and the editor says something like, "A few grammatical and punctuation errors." I know I am not... Continue Reading

Cori Editors

Is it normal for the editors to take a week or longer to review a report? I have about 8 shops some 10 days old that haven't been "edited" yet. Most of the receipts haven't even been checked as received. Just checking to see that this is... Continue Reading

Shout-Out to BARE Editors

Usually a score of 10/10 makes me happy, and positive feedback from an editor is a bonus. Recently my shops for BARE have all included nice comments from the editors (JLK, RG, MC, JF). Thanks, BARE editors! It's nice to be appreciated. :)... Continue Reading

And THEY'RE Editing ME? Good Grief!

This gets frustrating.... I was reviewing a potential shop's description the other day and was appalled to see several grammar and usage errors throughout, even through the description was fairly short. A couple of weeks ago I received feedback comments (from a different company), and the "editor's" comments, although just... Continue Reading

Awesome schedulers and editors!

There has been a lot of negative on the forum lately, lets give a shout out to the schedulers and editors we enjoy working with! I enjoy working with Kim from BestMark, Kate and Jamie from mercantile, and conor from intellishop. All easy to deal with and very flexible!... Continue Reading

Feedback from Editors

So I just read an editor's shop comments for 5 shops that I submitted for one MSC, and I am as pleased as can be. For the first 4 emails, this is the feedback I received: "Shop Grade: 10 Comments: Incredible job, thank you! Extremely well written, a pleasure to read... Continue Reading

Intelli Editors

I know we all talk about the editors here and I try very hard to not let them get to me. I usually get all 9's and 10's but got a 6 the other day. I just blew it off with the attitude that I am getting paid... Continue Reading

Maybe this is the problem we have with our editors....

If we don't get 10/10 on this, OR, we would but our editors wouldn't, it could explain some of the scores we get. If I can't post the link, google "10 questions on grammar" and it should pop up on the top of the results. http://www.bbc.co.uk/news/magazine-22512744 I did not get 10/10 but I... Continue Reading

Why do editors think you are supposed to capitalize the first word in a quote, even if it is in the middle of a sentence?

I have tried to ignore this but just had to vent for a second. I was a web editor for a major Metropolitian University for two years. I still work at the University in a different capacity, although I do the web writing and editing for my department. This does... Continue Reading

Editors

Everyone makes comments about the editors, how do you know who the editor is? The comments seem to come back from generic editor type email addresses? I guess there is not a need to know, I was just curious how people did know. Everyone comments so long as you... Continue Reading

Editors - Question

Why do most editors stay anonymous? It seems like they are paranoid if someone has their email or name. After all, they can use fictitious names. How can anyone communicate back to them?... Continue Reading

It's true. Editors sometimes have to change our reports.

I am going to approach this discussion with my hands held up hoping you guys will not shoot me at the end. I have read several threads about editors, and since I am an editor on a VERY part-time basis, I thought I would share a few thoughts. Mystery shopping... Continue Reading

Report POST Editing

:)... Continue Reading

Is it just me or are editors getting ruder this time of year? (Beyond Hello)

Hi guys, I know I haven't had the time to formally introduce myself on this forum, but I have read a good chuck of the things posted and really learned a lot - so thanks everyone who posts! I have been doing shops for a couple months now. Up until two weeks... Continue Reading

CORI editing process slowing down?

Hi everyone, I do alot, alot of shops for this company. If I submit say 10 shops in a day, I usually start receiving the "Shopper Feedback" email by the time I'm on the third report. Has anyone else noticed their system being slow today?... Continue Reading

General Tips From Editors/Shoppers

What are some of the most common mistakes made on reports? Are there certain words we should not use? Is it better to quote or not to quote? Are there any other tips or recommendations you can make to ensure a good report? I know sometimes... Continue Reading

Editors

Hi, Are the Editors freelance or are they a company employee? I have done a number of shops for this one company and have maintained a 10 scoring (this is supposed to be high), and every time I get this one editor they take me through a song and a... Continue Reading

Maybe we should give editors and schedulers a break....

I am going to be put on the chopping block for this post, but feel the need to throw out the opinion, so here goes. In the scheme of the whole mystery shopping business, we as mystery shoppers are the golden link. Schedulers work to get jobs assigned, which... Continue Reading

Schedulers vs. Editors

I am starting to think that schedulers and editors are working against each other, and it is beginning to get frustrating. Schedulers will work very hard to establish great relationships, reward good shopper behavior, and remember who went out of their way for them. Editors, in turn, seem to want... Continue Reading

Seriously thinking about editing...

This might get a little long. Apologies in advance. :) I currently work full time and MS on the side. I've been looking hard for a new job but I haven't gotten any calls back. I did get an email about editing for an MSC I've worked with in the past.... Continue Reading

different editors

I have completed numerous shops for intelli-shop. I find they have different editors who have different thoughts. One shop was for a higher price car in which I was to brouse for 5 minutes. I broused for 7 minutes , and went into showroom and had to ask office staff... Continue Reading

Bad Communication Between Schedulers and Editors

Warning: I am about to vent. I was scheduled to perform a shop last Monday. It was supposed to be performed AFTER 3pm. I ended up with a scheduling conflict due to my "regular" job so I contacted my scheduler who happens to work for a... Continue Reading

Editors who have it in for you

I have only been shopping for about 6 months now, but I almost always get a 9 or 10 for a review. I feel like there is one editor who has it in for me, she sends everything I write back. Sometimes she asks what seem like really odd questions... Continue Reading

at "war" with the editors

I did a tremendous amount of shops this week for a few different msc's and it's always the editors with the same company(they are employed by them, not self-contracted ones), that like to try and find something wrong with the reports. The latest comments i could hear them "yelling" through... Continue Reading

Editing?

Do any of you work as editors, know others who do, or know the people who hire them? I am a college English professor who shops part-time, but I'd like more work at home in general, and especially in summer when I don't teach. I think I'd be... Continue Reading

"Editors"

Does anyone else out there question the training of some of the Editors?(I use this term lightly) I realize that when we are on this forum sounding off that we may not pay attention to spelling, grammar, etc. However, I have received point deductions several times from these "Editors" stating... Continue Reading

Let's talk about the good, bad, & positively ugly Editors

this week I got a score from an editor at company A of 10 (top score)on a particularly difficult report-lots to remember and write about, with a note added: "Great details, please do more shops for us" Then I get another email from different company B (top score 5) of 5. BUT... Continue Reading

Editing jobs~ how to apply

I am currently working for one MSC as an editor/proofer and quite enjoy doing this. I have transcribed, edited and proofed transcription for 30 years so I have an eye for this and catch typos all the time. I am wondering if it would be reasonable to contact the MSC... Continue Reading

Mistreated by EPMS Apartment shop editors, anyone else?

Hi, It seems when I shop and the agent doesn't do a very good job, when I write about it the editors write back nasty messages and dock my pay! For example, an agent after raising objection to a feature in an apartment he just said "okay". When you write... Continue Reading

Open note to MS trainers, recruiters, and editors.

As a retired school teacher I so wish that those designing training modules would remember some tried and true learning basics. 1. Provide ONLY positive examples of the way you want the job done. There is no benefit in showing prospective shoppers the wrong way to take a photo. Examples of... Continue Reading

Editing

Good morning everyone. I would like to secure a position as an editor for shop reports. How would I get started with this? Thanks.... Continue Reading

Editors Ratings Course

I think that there should be an editors training course. Mystery Shoppers have courses. Why not editors. I talk to too many during the week that kinda feel left out of the shopping programs ZEST! They are the dragons of heat, the beast, the ones who you never want to... Continue Reading

Receipt error and editing

I did a credit union shop at a location I have done numerous times. It is located in a grocery store. It has monitor stations and no drive up. This was a walk in scenario, and sometimes I do drive up scenarios at other branches of the same credit union,... Continue Reading

Praises be, I finally got a 10 out of Service Sleuth's editors

A job that I do every couple weeks or so at different locations. Survey is disjointed-some of the questions that belong in one section are inexplicably parked in another, etc. If the job didn't pay so well for 2-5 mins work, that I can repeat at 16 locations every month... Continue Reading

What Do You Do? Editors

I did an evaluation where the car dealer gave me nothing to write about. The company in question lets it's editors be anonymous. I did a damn good job and got this Your evaluation of X for X has been reviewed. Shop Grade : 5 Comments : Thank you for your report.... Continue Reading

editing and MSC question

Does anyone know if there are any MSC's that hire IC's to do editing for them?... Continue Reading

How much editing are editors allowed?

There is a company where I can see my shop after an editor has reviewed it. I just looked at one of them and my answers were completely changes. Not just the narrative, but some of the multiple choice answers were literaly changed. Where I selected "The... Continue Reading

Wordsmith Pros editing company

Anyone ever had to deal with this firm used by Service Sleuth?... Continue Reading

CORI editing department

Are these people insane? I spent an hour and a half on a report that only paid $5 plus reimbursement (I needed the product, so thats why I did the shop). I have very good writing skills and have received TOP ratings for all of my reports so far (10 out of... Continue Reading

Editors and Schedulers

I have been looking to find an editing or scheduling job with a mysteryshopping company. Where do I look to find these openings?... Continue Reading

Discussions of Mystery Shopping Editors

Some of the editors work for more than one company and have …issues. (Source). July 03, 2025

[quote=KarenSchedulesForIpsos] I am an independent scheduler, an IC - I don't know what project that even is and have no knowledge of the editing guidelines, etc. (Source). July 03, 2025

[quote=KarenSchedulesForIpsos] I am an independent scheduler, an IC - I don't know what project that even is and have no knowledge of the editing guidelines, etc. (Source). July 03, 2025

I am an independent scheduler, an IC - I don't know what project that even is and have no knowledge of the editing guidelines, etc. (Source). July 02, 2025

available daily M-F between 9 AM and 5 PM, weekends if needed 3-5 years' experience managing multiple accounts simultaneously; additional experience as a shopper is a plus Proficiency using Sassie functions for editing, scheduling and processing reports Excellent writing skills that include excellent grammar, spelling, and punctuation skills Excellent phone and online communication skills with shoppers, clients, and internal contractors Excellent computer skills Excellent attention to detail Motivation as a self-starter (Source). July 01, 2025

BP is the most heavy-handed with the fines, which is why I believe the editors are very picky. (Source). July 01, 2025

upload image (after writing the assignment # on it), complete an 8 section questionnaire rating all of the above, submit no later than noon next day, and respond to any editing questions within 24 hours… Oh, and you have to have an active account and the app to get the deal pricing, and it’s got to show on your receipt. (Source). June 27, 2025

Gas stations have a lot of unclear guidelines and lots of room for editors' interpretations. (Source). June 26, 2025

The shop pays about half as much as it used to. The number of photos remain the same. A number of other observations are no longer required....BUT...editors rejected my shops en masse during the last two weeks because of either A) comments like the rusted islands/broken concrete IMPACT the appearance of the site. (Source). June 25, 2025

All have been approved, but I came here to validate concerns over both the editors and strange wording of questions. (Source). June 25, 2025