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Discussions About Schedulers

KSS Scheduling

I am wondering if anyone has a comment on KSS Scheduling practices. I have a good rating with a couple of MS Companies that they schedule for, and have recently experienced having my applications simply dropped or left sitting in my apps until the assignment has lapsed. I... Continue Reading

Scheduler for Shoppers Inc.

Hi all. Does anyone have an email address for any schedulers for Shoppers Inc.? Please and thank you.... Continue Reading

Questions for schedulers...

Just curious- What percentage of your shoppers are people that you've gotten to know as go-to shoppers or shoppers that you can trust? I imagine that it would be a strong minority and that most of your day is spent dealing with people who's name you've never seen before or... Continue Reading

MF-multiple rescheduling

in the past, if I tried to reschedule a shop a second time, the system would not allow it. I had to reschedule a shop about a week ago because my car died. I recheduled it for Friday. Now they are saying we are getting 4 inches... Continue Reading

Is self-rescheduling ok?

I noticed that a few MSCs let you reschedule assignments with a button attached to the assignment. Do you still get dinged or is it okay to adjust the dates yourself?... Continue Reading

Contacting an ACE scheduler?

I haven't done an ACE shop since they went with PayQuicker, but.... I succumbed to a couple of really nice bonuses offered and had two menu audits today. Which I totally botched. Ack! My camera didn't take the pics or didn't save the pics or something, I don't know what. I... Continue Reading

MF Autoscheduler

Is there a limit to how many you can accept? I got 4 emails yesterday, all at once, and replied that I could do 3 of the shops. I was assigned 2 of the 3. I thought maybe someone else got the 3rd one until I noticed that it... Continue Reading

Scheduling Companies

I have been mystery shopping for 3 months now. I have a silly question.. Why are there companies that schedule for other companies? For instance I did a shop for Service Sluth however KSS scheduled it. Why wouldn't Service Sluth have a perspon schedule it? Are there companies like KSS that... Continue Reading

Marketforce rescheduling

I was wondering if anyone ever got warned or into trouble for frequent rescheduling? The ability to do it so easily is one of the things I really like about them but I find I'm doing it at least 25% of the time.... Continue Reading

More snow = rescheduling

The snow storm tomorrow seems to not be avoidable. I'm sending out emails for all shops on my list that cannot be rescheduled online. Everyone please put your safety first. It's not worth having an accident or getting stuck somewhere so you don't lose a days worth of shops.... Continue Reading

Palm Scheduling

Hi All, Just received a message from Cheryl Durbin at Palm Scheduling Services wanting me to sign up with them. They are not on the company list. Anyone know about them? Thanks... Continue Reading

contact info for someone higher than scheduler at intelli shop??

After numerous emails to Blaine Timmerman, getting no where (and being super polite about it) the $199 charge for a shop purchase that was supposed to be IMMEDIATELY refunded by the client still has not been credited to my husbands bank account. I have called the bank to dispute the... Continue Reading

Becoming a scheduler

I've noticed that the schedulers get access to the better shops, in the best locations and take them for themselves. The paltry shops are then distributed to the shoppers. I think I want to become a scheduler for more reasons than one. The shopper life is ok but I think... Continue Reading

Confusing Scheduler Emails

Scheduler: I have these locations for $$ per shop to be done from ## to ## "Let me know if you have any availability to shop" Me: I can do x location on this date ## Scheduler: You need to apply online for that. And the point of saying "Let me know if... Continue Reading

Reimbursement disputes/shady schedulers

I have shopped for ACL and for the most part, it was a great experience until I had contact with a couple of shady schedulers. Anyway, a $45 shop, I had performed was rejected because I didn't sit and order at the bar. Problem is, the shop took place on... Continue Reading

How do you handle last minute schedulers?

Almost every company I've signed up with has been pretty great so far. Fronline Shoppers seems to prefer to schedule shops on the last possible days to get them done. How do people plan their lives or routes with scheduling that way? I tried to pick up... Continue Reading

BEWARE of this company and SCHEDULER that wants you to take a drug test out of your pocket and they'll pay it back after two shops!!

At the end of the year I felt it would be okay to do one of these big electronic store audits, because it said 4-7 hours for $80-100. I figured I'd give it a go because I didn't have to lay out the money and commit to the two before... Continue Reading

Beyond Hello and Scheduling delays

In the past, I noticed there were certain companies that would leave applications pending until the shops were very close to the deadline. I would apply and then wait and be annoyed. This caused me to think very hard about even applying. Now that company has merged with Beyond Hello,... Continue Reading

Schedulers who SPAM our emails

Do we really need 3 or more emails a day aboutt he same assignments? I had one who sent 7 identical emails in a row because she said she was sending them out to each city mentioned. And every day I get multiple emails about Spanish speaking phone... Continue Reading

New ACL Scheduler

Hi, I'm RaMarie Acker and I am a new scheduler for A Closer Look. I will be using this site to post hard to fill shops. If anyone is interested in completing shops for A Closer Look, check out our site at a-closer-look.com. RaMarie Acker Scheduler, A Closer Look 888-446-5665 ext... Continue Reading

Be patient with your schedulers today (02/02/2015)

Some schedulers who usually work in an office are home bound today due to a winter storm/blizzard. Some have lost electricity making it hard for them to even work from home. I think everyone needs to be a bit more patient with everyone today. I'm sure shoppers... Continue Reading


I am a long time shopper with a variety of companies I hold a MSPA Gold Certification and have been shopping since 2003. I am also a scheduler with Service Scouts. As a scheduler, I would like to be more active in the forum to recruit shoppers, specifically for my territories... Continue Reading

What to do when you can't get info from a scheduler

I am scheduled to do 2 shops today for the same MSC/Client. The MSC is apparently a European company and the guidelines and survey were written by someone for whom English is clearly NOT their first language. I am really having a hard time deciphering what exactly I am... Continue Reading

What things can a scheduler do to help you?

After asking about pros and cons of mystery shopping yesterday, I noticed a common theme of frustration when a scheduler doesn't get back to you quick enough. I always try to reply to emails as soon as possible, and will continue to do so. I put a vacation... Continue Reading

disappointing a scheduler, also questions about an audit

Can somebody walk me through veeerrrryyyy slooowwly how to do one of those audits at a clothing store, like where you have a spreadsheet and have to record prices? also I'd like some opinions on something for Ross clothing store. Apparently i have to go look for mis sized... Continue Reading

Dawn @ Summit Scheduling

Anyone have any experience dealing with her?... Continue Reading

How are MSCs and Schedulers paid?

I was thinking about this the other day. Out of curiosity, how do MSPs and Schedulers get paid? Are MSCs paid a fee for completing an entire job for a company? Are schedulers commissioned based on number of jobs covered?... Continue Reading


I'm interested in becoming a scheduler for mystery shopping companies. I've been mystery shopping for four years and would like to work a different side of it. Any information on how to get scheduling jobs from home?... Continue Reading

Dear Market Force Scheduler,

If you call and I don't answer my phone it means I'm unavailable to pick up at that point. When you call five more times in the next three minutes it doesn't make me any more available. It just makes me angry. Thanks for your understanding.... Continue Reading

CINDY SHERROW -Where are you ? Looking for my Great Scheduler -

I am looking for this marvelous, wonderful scheduler. Cindy Sherrow. She was the best person to ever work for. Her company merged and I lost her . Adrienne Mysteryshopper4u@yahoo.com... Continue Reading

Hi I'm an MSC scheduler!

Hello there! My name is Noreen and I'm a scheduler with Shoppers' View and may post a note from time to time about some hard to schedule shops I might have. If at any time you have questions for me or for Shoppers' View, feel free to contact me or... Continue Reading

Reality Check Schedulers - Question answered

Does anyone know if they work weekends on pending apps? I submitted a request yesterday for a shop today and it is still pending. It's 11:00 AM here, and I'd like to be able to plan my day. I'm not complaining - I'm the one who waited until last minute... Continue Reading

Schedulers, Editors, Proofreaders, Field Agents, etc.?

I have been mystery shopping for about nine months, and love it, but I would really love to have a more consistent schedule, work, and money. I have been considering applying for a scheduler position, or an editor position. My issue is this...Where do I find these positions... Continue Reading

Problem with a Scheduler...

All righty! I don't want to sound ungrateful or hard to deal with, but I am having major problems with a scheduler. Nicole from ICCDS/North Fork. She's rude, she doesn't allow any wiggle room, and she assigns and deletes shops on a whim. Does anyone else have any experiences with... Continue Reading

Low-paying job available as a part-time mystery shop scheduler

I was a bit suprised to come across a posting on craigslist for a mystery shopping scheduler (telecommute) that's paying just $9.00/hour in Massachusetts. After 90 days it goes up to $10.00/hour. It requires a "consistent schedule of 4-6 straight hours every Monday through Friday between 8:30am-5:30pm" and has a... Continue Reading

Apply and wait or call the scheduler?

I know this one will have many answers, depending on what company your dealing with. As an example, I had several jobs in a cluster and it was only worth doing them, if I could get all of them. The MSC was the type where you apply and wait. I called the... Continue Reading

Kudos to two schedulers!

This is a thanks and heartfelt kudos to schedulers Crystal at Beyond Hello and Ryan at Second to None. I have had a string of legit reasons that I could not submit my latest shops on time and both have been pleasant and professional and have worked with me... Continue Reading

Input from other schedulers

Schedulers, Editors, etc.. What are some of your issues with Shoppers? In the short time I have been involved on the other side of the fence, my main issue is when Shoppers jump to conclusions before giving a company a chance to respond or act about an issue they are having.... Continue Reading

Does anyone know who BLDschedulers are?

I received an email to sign up with BLDschedulers. I was told another scheduler gave her my name. I never heard of this company. What I looked up had something to do with Comcast. Not sure!... Continue Reading

Holiday gifts to schedulers/editors?

So I am now getting in deep with the whole mystery shopping thing. Last year at this time I was still dipping my toes in the pool. I was wondering has anyone ever sent any schedulers a little holiday thank you? Maybe it is the Midwesterner in me, but I... Continue Reading

New schedulers and editors?

I've noticed that several shopper sites have strange (new?) people. The last one I noticed was for Panera's shops. I have done probably 100 of them in the past year. Editor wanted me to upload pictures. I emailed her back to say that I uploaded the... Continue Reading

Ask a scheduler anything!

It's that time again! Where I open myself up to the criticism and the critique and let you in my head. So what are your questions? Your complaints? How can I help? Thanks, Sarah Caddell KSS International,Inc.... Continue Reading

redbrick scheduling....

anybody heard of them....... Continue Reading


Shoppers... Have you ever wrote or come across the word "lol" in your reports? Why on earth would anyone think the addition of lol would make for a good report. No bashing intended but I find it quite humorous. I edited 10 reports from a Shopper today who used "(lol)"... Continue Reading

Scheduler of the Year?

Sorry if this is in the wrong sub-forum. I searched, but I can't seem to find any info. Who was chosen as the 2014 Scheduler of the Year?... Continue Reading

Intellishop - No scheduler email address

If I somehow missed it, it's not a gripe, but a question. If it really isn't there, it's a gripe!! I want to accept a self-assign here in Montana in a small town that's 60 miles away, one way. I know the area is undershopped and i want to ask the... Continue Reading

Satisfaction Services: Direct response versus schedulers response!!??

I have been digging back through all of my emails and notes. I am not sure that I have ever dealt directly with someone at SS. I receive emails from secondary schedulers for most of their offerings, Kern and Confero seem to be the most active. It might even be... Continue Reading

Big Hello from a New scheduler!

I have been mystery shopping since 2000 and am now scheduling with Integrity Consultants :) I have been recruiting for Amusement Advantages for about a year now. I'll be stepping back into the forum more for Integrity Consultants. Big project coming up for November in the Atlanta,... Continue Reading

Editor or Scheduler

Which would you do? What are the advantages of one over another? Thanks... Continue Reading

VENTING: A note to schedulers

Dear Schedulers: I know you really, really, really want to get that shop scheduled, but sending the exact same email EIGHT times to me today already at 2:30 p.m. doesn't make me want to do it anymore than it did when I received your first email at 4:43 a.m. ... Continue Reading

Red Brick Scheduling WHO IS THIS?

Christy Greene Scheduler Red Brick Scheduling christy@redbrickscheduling.com redbrickscheduling.com I just received an email from this person looking for experienced shoppers. Anyone else get this? I've never heard of them before.... Continue Reading

Mystery Shopping and Scheduling

I'm hoping to get some insight here... I've been offered a position as a Scheduler that offers a wage regardless of whether a shop is assigned or not. Does anyone here do both? Are there any former schedulers that can offer their experiences and what to expect when it comes... Continue Reading

*DOH* I emailled wrong scheduler!

My area currently has several storage unit shops with two different storage companies/ shopping companies. I applied for one from each company. One was assigned, the other hasn't been approved, yet. I keep getting email notifications from both and replied to the WRONG one about my app! ... Continue Reading

Schedulers posting in the Job Forum

Most of you are excellent and honest. There are a few I take exception to. For those of you who post, "Jobs in your area", and there are only a few jobs in a few locations and only in a few states, you are the source of my heartburn. Is... Continue Reading

A bonus between me and the scheduler...MSC not aware

So I got an email from a scheduler asking me to do a shop that's out in the country. He said a bonus and that it would be between him and I and that he'd send me a seperate check in a few weeks. This bonus will not... Continue Reading

Announcing the Winners of the 2014 Scheduler of the Year Contest

Dear Forum Members, I'm proud to announce the winners of the 2014 Scheduler of the Year Contest. The contest generated a lot of attention and involvement by the community. A lot of schedulers got a lot of appreciation. How many exactly? In all, 99 schedulers from 53 mystery shopping companies were nominated... Continue Reading

if you can't understand scheduler

What do you do when you just can't understand the scheduler on the phone. Sometimes it is a bad connection, other times it is a thick accent. Today I asked the scheduler to email me what he was offering. I never received an email but he keeps... Continue Reading


I'm new at the whole mystery shopping game, but I am enjoying it a lot. I'm facing the initial hurdles many of you had to overcome when you first started and I'm seeking some guidance. My questions here will be directed more towards those who do this full time than... Continue Reading

Calls From Scheduler

Not a new shopper, but a new problem.. I recently moved to a very rural area and I get very poor reception in this area. As a result, most of my incoming calls go straight to voicemail. Schedulers call me and leave a voicemail (wanting me to take jobs), but unless... Continue Reading

Scheduler with athPower Consulting

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Reality Based Reports - Scheduling

Does anyone else get exasperated with them ? They have jobs I would like to do but they rarely ever get back to me in a timely fashion. When I apply for jobs that may be the next day or even two days out I hear nothing ... then suddenly... Continue Reading

Comments - "Scheduler of the Year" Contest

(heart)... Continue Reading

“Scheduler of the Year” Contest – 9/1 - 9/14 ***NOMINATIONS CLOSED***

Happy Labor Day! What a great day to celebrate the very people who work so hard and are so instrumental in guiding and supporting us shoppers in our mystery shopping endeavors! Their title may be “scheduler”, however most shoppers would agree, they are so much more than just that. Add advisor,... Continue Reading

Rude scheduler at Bare

I saw a job for a well known jewelry brand on the board on Friday due that day. The store had closed 3 hours earlier so I emailed the scheduler asking to do it Tuesday (yesterday) because the store was closed on Monday and it had to be done... Continue Reading

Scheduler will not give me the information I need to complete a shop and today is the deadline. I refuse to do it, but cannot find how to cancel it. What should I do?

The instructions I got for this shop, which seems to be a competitor shop for a variety of television shopping networks, told me I'd have to watch for a specific item and make an order, and that it would be done in "Anytown, NY", which I assumed would mean "any... Continue Reading

Are some of these BWW schedulers nuts???

I used to enjoy dealing with most of the schedulers for BWW. But some of the current schedulers seem nuts to me! About a week ago, a scheduler reached out to me with a bonus offer. I said it was too low and countered with what I... Continue Reading

Scheduler asked that I share my email with another shopper.

Recently, I was approached by a MS company to do audits on reps of a phone company. These reps would primarily be located outside under portable structures and in low income areas. I'm to observe from a distance and approach when I see the rep selling the product... Continue Reading

Who is your favorite scheduler?

For me I love the scheduling team at A Closer Look!... Continue Reading

Do you know how to reach a scheduler at MF?

The help desk told me "we do not assign shops here at help desk".... Continue Reading

RE: Kern Scheduling

The other current thread on Kern Scheduling had gotten a bit off track. I would like to use this thread to discuss my current issues with their schedulers. Disclaimer: If you are having good experiences with Kern - Good For You! Enjoy!!! Due to past poor results, I decided not to bother... Continue Reading

scheduler and editor pay

Many schedulers and editors are independent and get paid per shop. When a shop is rejected, do they get paid?... Continue Reading

Have you ever lost it with a scheduler?

I had a very unpleasant experience with a scheduler last week. I am still thinking about it and just want to know if anyone has exercised poor judgement like me. I requested and was awarded a $25 mattress shop that had been on the board for weeks.... Continue Reading

Have you ever emailed a scheduler at marketforce to get an assignment's time changed?

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Disputes With MSC Schedulers

I feel we are at the mercy of MSC schedulers when a dispute occurs. They write up citations and post cryptic "flake" notes shoppers' profiles. It's not even an "agree to disagree" settling. They are always right.... Continue Reading

Air Duct Cleaing via Confero Compass through Summit Scheduling

Has anyone completed an Air Duct Cleaning Service mystery shop offered from Confero? The shop pays for a $100 air duct cleaning service. I'm hesitant since I completed a carpet cleaning service through another company and never received payment. They even had me buy special insurance to mail them the... Continue Reading


We've talked about rude and inconsiderate schedulers. We've acknowledged the fact that not all mystery shoppers are polite. But I'd like to see something different and guess what, there is an ulterior motive :) I think it would be nice to give an "ALRIGHT!" shout out to those schedulers... Continue Reading

Rude Schedulers

Just wanted to throw a quick question out there; who are the rudest schedulers who you just dread to deal with? I'll start: Kim Trolli from Summit Scheduling- Because I refused to take a shop from her where I would have to drive 170 miles round trip for $20, she suggested that... Continue Reading

BLD Schedulers?

I just received an email asking me to sign up. They aren't in the list of mystery shop companies (I know they are a scheduling company). Does anyone have any information about them?... Continue Reading

Palm Scheduling Legit?

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Question for the Schedulers (past or present)

Just wondering why they do this? Will I now show up on the scheduling or MSC list as a no show on the system..... So here it goes: - While on the road I get the " Can You HELP us " email from a scheduling company for an MSC. ... Continue Reading

Which Schedulers do you have set as spam?

Maybe this thread will help schedulers realize they're doing things wrong. I got so sick of seeing dozens of the same exact shop (different location) emails being sent out by Tara Romaine from ICCDS that I just set her as spam. Consolidate, for Gods sake! Other people do it! Who needs... Continue Reading

Scheduling for an MSC paying $11-12 for shops... I don't think so.

So I'm not going to mention the company in question but I received an email awhile back from them asking me (and whoever else it was sent to) to apply for a Scheduler position (and there was another type of position as well.) While I was really flattered to... Continue Reading

Sentry scheduling question

Hey guys, I need advice. I had a shop scheduled for yesterday, but I got the stomach bug and nothing would go down. I sent an email asking to reschedule to today. I didn't hear back. I sent another email today and haven't heard anything, I also called the company and... Continue Reading

Editor/scheduler, glad to find this site again!

I originally joined this site clear back when it began. I lost track of it after a big move from the California Central Coast to SE Washington State. I'm glad to be back! I'm mostly a mystery shop editor, but I have one big annual data collection... Continue Reading

Just a Scheduler Looking for Community!!!

Hi!! I'm a scheduler for Beyond Hello, and I've just joined in hopes to become more involved in the mystery shopping community. I've wanted to be as accessible as possible since I started working at Beyond Hello, but I can always improve!! I look forward to talking with you all on this... Continue Reading

What do YOU do when your SCHEDULER flakes?

Rant on: This is so annoying. I get one of those emails saying hey we really need help with these shops. They must be done by tomorrow. Please help. The subject line says ***30+*** bonus. On their website it says the shopper fee is $30 and $0... Continue Reading

How long do schedulers take?

I signed up with a bunch of new companies and applied for a couple assignments. There is one I'd really like to do, signed up on Monday but it is still sitting there as pending. Should I email the scheduler? I don't want to be a PITA,... Continue Reading

Attention Schedulers for Canada Only

Hi, I frequently travel to Saskatchewan and am always looking for shops on my route. I travel to some small places where it is often hard to find shoppers (or so I am led to believe). I am signed up with many MSC and always check boards before I leave, but there... Continue Reading

A Closer Look- please control your schedulers better.

I know it's the end of the month, and schedulers are desperate to get shops done. I understand that. On Thursday, I got two emails offering large bonuses to do a pair of shops: one that was due by saturday and one that was due by sunday. I informed the... Continue Reading

is this scheduling still in business (QAMS)

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Feel sorry for the schedulers

Day after day, week after week, I get an email about the shop for the restaurant that has a day name. Maybe they should change the requirements and look for something else to observe. The scheduler posts them so often, I feel sorry for her/him. Also feel... Continue Reading

Rescheduling Question with MF (Issue Resolved)

Sorry to start another MF thread but this question does not apply to the other threads. I have two grocery shops scheduled with MF for tomorrow (April 9th.) On my way home tonight, I was driving right past one of the locations and I was still within the... Continue Reading

Service Sleuths and rescheduling

I have a shop with SS and I'm having an awful sinus headache / asthma attack. I was doing a shop this morning and when I left had to do an asthma treatment. I am supposed to do a movie shop tonight but I honestly don't know how... Continue Reading

GFK and one scheduler

I love working with GFK. They pay great. They keep in touch with their shoppers. They rarely have any issues with appling for shops. Except for out here in Atlanta GA. I have already spoken to SallyGFK about one instance however I am having a third problem. SallyGFK is not... Continue Reading

Beyond Hello scheduler after hours

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Mysterious Sassie system scheduling

Let me start by saying I know there has to be a rational explanation, but I just can't figure it out. Perhaps someone out there can help. I've been a shopper for over 3 years and have used the Sassie scheduling system hundreds of times. For some... Continue Reading

Coyle scheduling lead-times

I've yet to work for Coyle but want to start. Say I requested a restaurant from Coyle and said I can do it on March 20th. How long will they take to get back to me? I don't want to block out Mar 20th for the next three weeks if... Continue Reading

kss scheduling for maritz

oh the irony... Continue Reading

MSCs / Schedulers complain about lack of communication, but "they receive hundreds of mails every day"

So MSCs and schedulers complain about lack of communication with shoppers. They encourage us to communicate with the schedulers on any issue, but still, they tell us that their schedulers get several hundreds of e-mail every day, and we might not get an answer (maybe not even read?). What is the... Continue Reading

Research Services Group Schedulers: Really? (Rant)

Okay, I received an email about some cell phone shops that were due today, according to the email. I signed up for two of them close to me and emailed the scheduler to inquire about the shops before I left to do my other shops. I received this email in... Continue Reading

DSG scheduler's calls

Has anyone had a problem understanding the schedulers when they call from DSG? I had one call this week and neither me nor my husband could understand what he was saying. Also he called 4 times in a row!... Continue Reading

Annoying Intellishop Scheduler

There is one Intellishop scheduler who sends around 10 e-mails everyday begging us to do hotel shops for her (no bonus of course). With the low pay, they are very slowly filled by shoppers. The last hotel shop has remained in the queue for three days, yet the spam keeps... Continue Reading

Benefit to signing up for Scheduling like KSS?

I was wondering if there was a benefit to signing up for scheduling companies like KSS. I am currently with this particular company, but all the shops listed I was already signed up for the individual companies. I have always just registered for the shops through the individual companies and... Continue Reading

Market Force Re-Scheduling My Assignment Without My Knowledge

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Ask a Scheduler ANYTHING! (Let's keep it to mystery shopping?)

I've been on this site for a while now, and I realize that shoppers reach out to other shoppers to have their questions answered. Many times, these questions are about scheduling shops, things that schedulers need to do to help you complete a shop, or just about the schedulers in... Continue Reading

Heartless Schedulers

Hello Everyone, There is a severe snowstorm in our metropolitan area and the schedulers have totally lost their minds and are heartless. I have sent all my schedulers and MSC friendly emails to let them know the outcome of the storm. I even suggested they may want to contact... Continue Reading

What Schedulers Do

I'm writing this to answer a question in another thread. I am speaking from my own experience and not for all companies. Schedulers know life happens. Things do prevent people from doing shops. Also, some shoppers just don't take msing seriously. But I'm not going to get into that here. This... Continue Reading

Scheduling ettiquette.

This question refers to a Sassie company. Here's the scenerio. I see two shops I'd really want, for different clients, and apply for them. I now have two pending shops. A few days later, I get an e-mail telling me that one has been accepted. I check My Apps, and see... Continue Reading

Angry with iSecretShop Scheduler!

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A Closer Look Hiring Schedulers and Editors

I am a recruiter for A Closer Look, and I am looking for great shoppers to become schedulers and editors. If you are interested, please email me! Here is the information about the jobs we have available: Editing: A Closer Look is currently seeking candidates for an at-home editing position. Candidates... Continue Reading

nyquil and scheduling

Right now I am trying to get over allergies and a head/chest cold at the same time. Today I tried to drive to church and was sneezing and coughing so bad, I think my pups wanted to take the wheel. When I finally got home, I took a nap. I... Continue Reading

Is anyone familiar with this scheduler?

I received this email today. There's no company name attached to the scheduler, and none of the usual reminder to sign up with name-of-MSC if you'd like to accept the shop. Here's the email: "Hello Shoppers, We have Lunch and Dinner Mystery Shops. Shopping Dates: Between Tuesday, January 14 and Saturday,... Continue Reading

MSC's that aren't rescheduling because of weather

Mystery Shopper Magazine is going to be looking at companies that haven't been rescheduling because of the weather. If you've had that problem, please reply, [B]VIA A PM ONLY[/B]. Your anonymity will be maintained, but I do need the MSC name & ideally a phone number. MSM will be giving... Continue Reading

Shout Out to Joni from Summit Scheduling

I was supposed to do an oil change shop today and due to rainy weather, bad traffic and early closing hours on a Sunday, I was not going to make it in time to meet the "arrive an hour before closing" requirement. I performed other shops instead, drove home... Continue Reading

Do you reply to scheduling requests if you are not planning on taking the assignment?

We all get these emails: "Hi [shopper], We have an assignment in your area! So on and so forth, let me know if you are interested or sign up on the job board." My question is, if you'd like to do the shop but the pay is too low, do... Continue Reading

issues with a scheduler

I travel for a part time job (mortgage modifications for banks in 50 mile radius of my town) and take mystery shops when I can in other towns. I got an email from a company I had done several bank shops for in December saying that I needed to... Continue Reading

Bless your hearts schedulers!

Time for you guys to put your feet up, and have an adult beverage of your choice. My email has been on fire this last week. I wished I could of helped out more. Merry Christmas to you. You have a tough job. Love, still a new shopper.... Continue Reading

Question about a scheduler situation

Yesterday, a scheduler sent an email with several available shops that need to be completed 12-21-13. I have done shops before for this scheduler in a pinch, so I emailed her and told her if she couldn't get all of her shops filled for 12-21-13 to let me know and... Continue Reading

BLD Scheduling

I got an email from an Elise at BLC Scheduling wanting me to sign up as she represents several companies. Is this legit? The companies she lists in her email are. Is she just an idependent scheduler?... Continue Reading

When Schedulers Do Not respond

I did a self-assign shop for December 14th and was supposed to receive further instructions from the scheduler. I have written to her twice and made a phone call and still have not heard anything. Tomorrow is when the shop is due. Any suggestions, as I want... Continue Reading

Scheduler Voice Mail---Please Mention Shop!

I really, really wish all schedulers would specify which shop they are calling to schedule when leaving voice mail messages. It would save so much time. Lately, I will not call them back unless they tell me what the shop is for.... Continue Reading

Not able to do shop today - What should I do to let scheduler know?

So, I have a shop due today at a clinic. I called this morning to make the appointment for later on in the day, but was told they're booked until Wednesday. I booked an appointment for Wednesday and emailed the scheduler, as well as left a message on the emergency... Continue Reading

Scheduler A or B?

I just recently started getting calls from two different schedulers (same MSC). I knew nothing about these folks except what I read here but both initial calls offered shops at three times or more at what I had been doing them for. GREAT! Both also mentioned that I picked up most... Continue Reading

Musical Schedulers?

I'm working with a scheduler who was just a couple of weeks ago working for another MSC. And I see that another scheduler I worked with in the past seems to now be with a different MSC. Is this common in this business? Or, are there a lot of "independent" schedulers... Continue Reading

Kern Scheduling

Has anyone had issues with this scheduling company promising a certain amount, but the job pays less when the check comes? I completed one last month in a time crunch. They were right on the ball when it came to getting it scheduled, but have consistently ignored e-mails about the... Continue Reading

Schedulers. I see!!

New guy. I'm making more for less work reading this forum each month (THANK YOU!!!) I didn't understand what people meant when talking about, "schedulers". I'd get emails (automated). I'd get phone calls (foreign). I'd pick up assignments on the websites. I get it now!!!!!!!!! Can't wait to keep learning. Seems like every day I learn something... Continue Reading

Interested in becoming a scheduler

Hello, I am interested in becoming a scheduler to expand my experience in the mystery shopping industry. I have been mystery shopping for eight years. I am a stay a home mom with two children in school. I am needing mystery shopping companies that will let me work... Continue Reading

Voicemail messages from schedulers....

Note to schedulers....if you would like me to do a shop, and I didn't get the call and you left a message, please tell me A) what the shop is for and B ) how much it pays. A generic, "we have a shop available for you" is not... Continue Reading

Beyond Hello -- be wary of scheduler Mindy

She will not hesitate to ding your account as a flake (thus lowering your rating with them). I was unable to complete a shop recently and had to reschedule, and she was, right off the bat, going to mark me as "flake." She rescheduled but, unfortunately, due to... Continue Reading

Do schedulers keep the best assignments for themselves?

I have been taking MS assignments in Europe for over two years now. I have been noticing something that bothers me and I want to know if you all think it's right. I have been working for a small MSC in the Netherlands and sometimes have to attend training sessions. Schedulers are always... Continue Reading

Does anybody know approximately what a scheduler is paid and how do you apply?

I have a dear friend that is going through a hateful, hateful divorce. Her husband was the sole provider for the household. She has a back problem and has an issue with standing for long periods of time. I was thinking maybe this was something she could do.... Continue Reading

When schedulers don't reply

So today in passing I mentioned to a scheduler that I would be interested in 2 shops on their board that they seem to have problems filling if they could bonus them a little. She replied and asked how much bonus I wanted and I responded with a price.... Continue Reading


[deleted spam]... Continue Reading

Do schedulers assign shops based on postal/zip code?

Just out of curiosity, anyone have any idea if MSC assigns shops based on postal code? I asked a MSC if they could accommodate a route. Of course I received the furthest ones both from my actual address and the mailing address (different cities). I set the postal code for my... Continue Reading

MESSAGE TO tfhsched AND other schedulers

Do we really need one post per available shop on here? Why not be respectful of time and space and put them in one post? Same with schedulers and multi multi mutli emails one city per email.... Continue Reading

Customer Impact & Scheduling

Hey eveyone, Just wondering if anyone else has a problem getting shops scheduled from this MSC. I have a shopper rating of 9 and even with this rating, I request a shop and they never seem to get back to me. I don't remember having this problem in the past, plus I continue getting... Continue Reading

Scheduler that does not call back

I was assigned bank shop for the end of September to do at a bank in Southrn California. There was supposed to have been a coaching session before the shop was done or a video to watch in order to do the shop. The scheduler never called me and I... Continue Reading

Not a fan of EMPS new scheduling emails

I liked when I could just go to the board and schedule what shops I liked by looking at if they had targets, at their distance, if they were recorded, etc. Ive been receiving emails that seem to be a distinct change from that. The emails ask in advance how... Continue Reading

Been trying to contact Scheduler..Shop seems to be rejected...

I did a shop for one company. I won't name them, but will say they've been heavily discussed on the board. I was entering the report and went to save it for later, because I needed clarification on what I should do with some sections from the scheduler. The scheduler... Continue Reading

New Scheduler Happy To Be Here

Hi My name is Lydia I am happy to be here, and know I didn't come across this site by luck. I am looking for shoppers that can complete remote task done from the comfort of their home, and best of all you don't incur any out of pocket expense, which... Continue Reading

Communication with Schedulers..& Bonuses..

Hi, Who has tips on how to best get in good with schedulers? Sometimes it seems like they are really hard to get a hold of and when you do they not as transparent about details of the shop, i.e. Flexibility, Bonuses, etc as I would hope. Are $2-$5 bonuses and/or... Continue Reading

I don't get it...you have actual conversations with your schedulers???

I have been MSing for about 8 months...Love it..don't ever considering flaking...if I commit, then I commit. I just don't ever have conversations with schedulers. And after reading this I don't know why? I have completed over 300 shops and stick to about 10 companies. Any... Continue Reading

Remote Mystery Shop Scheduling

How does one jump from the mystery shopping side to the remote scheduling side?... Continue Reading

Awesome schedulers and editors!

There has been a lot of negative on the forum lately, lets give a shout out to the schedulers and editors we enjoy working with! I enjoy working with Kim from BestMark, Kate and Jamie from mercantile, and conor from intellishop. All easy to deal with and very flexible!... Continue Reading

Scheduler with a great snese of humor....

So, I get numerous emails from Mercantile for jobs far away. I am friendly with Kate (scheduler) and write her asking why I'm getting all these, since there supposed to send only up to 50 miles, and for 15.00 driving 200 miles seems a bit much. Kate I phones me saying,... Continue Reading

Hi, I'm a new Scheduler!!!

Hi everyone! I have been mystery shopping for about 12 years now! It has been a fun time! I have done all sorts of shops - restaurants, hotels, gyms, banks, retail, department store, gas stations, you name it! I recently became a scheduler at one of... Continue Reading

Really?? Email from a scheduler

So...I've got an email like below...I ommited real job, price, time and location info with {} for protection purpose in any ways... --- {job} {price} {time} {location} {job} {price} {time} {locations} Wed/Thur/Fri/Sat When can you do it? --- No greeting, no name, no company name, no email, no phone #, no web address...not even my name. Really?? When can I do it?... Continue Reading

Contact Scheduler or Someone else re: Overpayment

Just wondering who would be the appropriate person. This is the first time it has happened to me in all my years of MSing. I have a good relationship with one scheduler at this MSC and she schedules me for everything at this MSC. So not sure if I should... Continue Reading

Schedulers waiting for a better offer.

Just curious-has anyone applied for several shops and while waiting, over the course of several days, watch the shops disappear from the board. I requested 3 of the same type shop. Later that day I got a "sorry the shop was assigned to another shopper" e-mail, which left... Continue Reading

Meh...new scheduler

Not in love with a new scheduler on a restaurant shop I like. Blah I hate when I have a good relationship with a scheduler and then this happens....... Continue Reading

Bat**** crazy scheduler

There is one MSC that I work for that has the craziest scheduler on the planet, and it's honestly an amazement to me that she still has a job. I sent her a message that said, "I just realized the Pizza Luche I'm at isn't technically Lyndale. Is there a... Continue Reading

Troy Dolan scheduler won't get back to me...

Anyone know how to get in touch with of Sherri Pope at CTCSS? I've written her a couple of emails about a shop, and she hasn't replied. Thank you in advance!!!... Continue Reading

Maritz procedure for scheduling shops?

I signed up for Maritz a few days ago. Got all the paperwork completed after being accepted as a shopper. This morning I received e-mail advising me of available shops in my area. Went to their website and looked through the list and picked a couple. Thought I was self... Continue Reading

Kern Scheduling

Anyone had problems with Kern not paying correctly? I did a quick shop, with bonus, and never got the bonus. It's be 3 months now and they won't even respond except to tell me that I have to contact Kineses for payment, not them. Sounds a bit... Continue Reading

Scheduling more than a month in advance...can it be done?

I have a small weekend trip out of town coming up mid-September. Have any of you had luck emailing schedulers about hotel or dining visits this far in the future or would I be wasting my time? I'm just so excited I can't help but want to plan... Continue Reading

Summit Scheduling

I had an issue with a scheduler for Summit Scheduling who was scheduling amusement parks for Confero. I asked for a specific date, and got an email saying it was mine. So far so good. It was weeks away, so I just put it in my calendar.... Continue Reading

Ironic message from scheduler

So I received an email from a scheduler a few days ago that read "only apply if your the best at what you do". Maybe it's just the fact that I minored in English in college, but what an ironic display of improper grammar???? Apparently "you're" not the best... Continue Reading

Dear Reality Based & Summit Scheduling:

:)... Continue Reading

TrendSource Changing Schedulers?

It seems like every time I build up a rapport with the scheduler for my favorite Trendsource client, the scheduler changes with no notice or explanation. Anyone else? Is this normal - for them or in general? Does this bother anyone else?... Continue Reading

Schedulers who don't believe me drive me crazy!

I'm going to do a shop I've never done before, and it's got a lot of places to check. I read the Guidelines, which includes the target's website. The website had a lot of outdated information, so I called the location and got up-to-date information. I ended up with several... Continue Reading


This is not my first complaint, however, it will be my last. I am doing work in a mall in my town today, and they had a job with a cell provider, so I apply...last day to do it today. I check and it is still pending, I applied... Continue Reading

Which MSC's use outside scheduling companies?

Just curious, which MSC's use outside scheduling companies, and is there some quick way to find this out on my own? I have run across a few companies that use KSS and one that uses Summit - just wondering if there is a way I can find out who... Continue Reading

How about kudos for great schedulers?

I know I have been rough on some schedulers in the past, so, I feel I am also obligated to give an acknowledgement of great work to a scheduler from Bestmark. She called me last night. Even though I turned down everything she offered me, she still took the time... Continue Reading

Ho Hum, some schedulers

Well, I get an urgent email for 5 phone jobs in CO, I'm in CA. I write back and say for 12.00, even if get all five jobs, the airfare wouldn't make this feasible. I get a return email saying, "Would you be interested in doing one in Studio... Continue Reading

One independent scheduler has been driving me crazy.


Another Note to Schedulers...ugh...

I know that schedulers have a demanding job and have to keep track of a ridiculous amount of information. However, a simple email requesting information about a shop does not mean you can instantly assign the shop. I have had three different schedulers assign me shops after I... Continue Reading

Question for Schedulers

What is the craziest excuse you have heard from a shopper for cancelling a shop?... Continue Reading

Scheduling services

I got an email from this company. I don't remember signing up with them, but in the beginnign I signed up for so many and never bookmarked them. They sent me the availability of jewelry shops in my area. The client is the same (other city though) that I shopped... Continue Reading

En Masse Schedulers

I find myself getting requests from schedulers attempting to fill jobs in MANY other states. As a former editor and account exec. for an MS Company, in my opinion, this is just 'laziness' on the part of the scheduler. I continually get requests - even at the beginning... Continue Reading

An open letter to most MSC's & Schedulers (Venting)

I understand a lot of you have shops that are close to or past the deadline and I would love to help you out with these shops, however, when the specified shop is nearly 200 miles round trip from me, don't insult me by e-mailing me personally and offering me... Continue Reading

RSG - Scheduling Time Lapse?

I applied for three shops with Research Services Group for the same project as soon as they were posted last night to be completed between the 10th (yesterday) and the 13th. One was accepted this morning, one late afternoon, and the other one is still pending. Hoping to... Continue Reading


I emailed a scheduler to ask to reschedule a shop. I had picked the date on May 31 for June 12. I asked to have it rescheduled for the 11th. The scheduler made the change, but then asked if there was a particular reason why I needed... Continue Reading

Schedulers without a business email address

Lately I have received several emails from different MSCs (none which I have worked with) with schedulers who have yahoo, hotmail or gmail email addresses to respond to. I don't know why, but I would think they would have a business email address at the MSC. Am I wrong or... Continue Reading

Schedulers don't return emails and no phone number to contact them directly !

Ahhhh I'm sooooooo tired of that ! when you call their phone, the automatic message says : '' if you are shopper email us to : XXXXX " , OK, but why it took you 3 days or more to answer than when you ask to send the report not... Continue Reading

I love routines & schedulers

OK, just want to put on my Happy Face for a while. I have a favorite MSC that has awesome paying sales audit shops. I have a great relationship with the scheduler. I just got 5 for my coming business trip. I expect another 5 once I'm back in town. That's a great paying... Continue Reading

More Scheduling Mishaps

I tried to self-assign a bonused shop this morning (5/24) and this is what I got: Your date needs to fall between today and 05-24-13 and not be 05-24-2013. Please try again. Then yesterday I was trying to sign up for something, but it wasn't MS-ing.....anyway, it told me that my last... Continue Reading

Intellishop scheduler

So I completed a shop for intellishop which stated I could pick my meal. I chose to go during the lunch period. I go to do the report and it only gives me the option to select breakfast. I look back at my shop log and sure enough I can shop... Continue Reading

Does it do any good to write the scheduler?

I sent an e-mail this morning asking if she could furnish any guidance as to why I wasn't chosen to do a couple of shops in my area. Without giving away many details these were shops I completed with a good score in the past. I made sure I was... Continue Reading

Maritz Scheduling

I requested some gas station shops from Maritz on Friday morning 7am'ish). I still haven't heard back from them. Is this normal? This is the first time I would be shopping for them too.... Continue Reading

Question for schedulers

I am interested in hearing from our schedulers on this board. How many emails do you get in a day and how swamped are you? I've sent "911" emails on occasion to a few different schedulers and only one has ever responded within a few hours. Usually, the response rate is 48... Continue Reading

Not knocking my scheduler, but...

I received the following email twice today... We are currently approving $3 extra pay (PAD) for the project below. If you can be in the delivery area for the location below please request the project via the link below, or reply to let me know when you can complete it. *Please... Continue Reading

Rescheduling on CoRI?

I'm scheduled for a shop tomorrow that I'd REALLY like to move to another day. I don't see any way to do it other than canceling the shop and trying to re-book it. Am I overlooking something? I could swear I rescheduled something with them before but... Continue Reading

Deceitful scheduler practices

One practice that needs to end is schedulers advertising reimbursement as compensation, which is a practice that is prevalent for restaurant shops. I can't count how many times that I have viewed in emails or on job boards what appears to be a well-compensated shop, only to find that... Continue Reading

ICCDS Scheduling issue

I had two shops scheduled for today and unfortunately my oldest son decided to fall and hit his head. He has a bump the size of a softball and the doc says he needs to be watched closely. Hubby is out of town til tonight. I have emailed Claudia at... Continue Reading

GFK Schedulers

I scheduled my first shop with GFK for tomorrow. Something came up that I won't be able to complete the shop. I have emailed the scheduler 3 times over the past 3 days and have received no response. I was trying to give them a heads up so that they... Continue Reading


How do you get the schedulers to contact you? I had one contact me they had a shop in the area they needed in the next two days. It was my first with the company. There was no pay, just reimbursement for a nice lunch. I... Continue Reading

Scheduler changed shop fee after accepting shop

Several days ago I was offered x amount of dollars to do a new car shop. Have never done one as I have read all of the horror stories on the forum but decided to do this one for the bonused money. After receiving my acceptance email I... Continue Reading

Hello New Scheduler Here

Hello, I am a scheduler with Coast to Coast Scheduling Services. I also love to coupon.... Continue Reading

Anyone upset when schedulers disappear?

I lost two of my favourite schedulers this week. The ones I contacted on a regular bases, laughed with, and received a lot of work from. I have no idea what happened. Now I have to establish a new connection with both companies.... Continue Reading

Lowe's Scheduling

I just got off the phone with my scheduler for these shops. Even though I was unable to self assign one of them, she was able to assign it to me. She said she has been having to do this quite a lot since the new program began.... Continue Reading

Purchase & Return- get the problem schedulers?

Age old topic but schedulers (And I know you did not write the rules) BUT just this am I see three shops, three companies same mall, three doors apart literally all purchase and return. No extra $ for a return and all super small stores. Instant problem of never shopping... Continue Reading

Spot Check Services - need a scheduler

Hi everyone My regular scheduler is on vacation and is only checking email infrequently. I need to contact her or another scheduler ASAP. If you know a scheduler other than Carole C, please let me know by PM or via this forum along with their contact info. Thanks... Continue Reading

scheduler position email

So those wanting to be a scheduler the theme park one has an opening..... check your emails.... but at the bottom will give you a great idea of how underpriced these positions are! To be answering emails 6 - 8 times a day and available 8 am to 9 pm... Continue Reading

Trying to find schedulers who may have moved on to another company

Anyone else gets sad when one of their favorite schedulers stops working for a company? I'm glad when I find one of those schedulers working for another company. However, I sometimes have no idea where a scheduler went or if he/she is still in the industry.... Continue Reading

Private Eyes Scheduling

I just received a weird email from Private Eyes. The subject says they need shoppers ASAP. The body is just the schedulers signature (twice) which includes a link to Shadow Shopper. Did anybody (everybody?) else get this? I can't figure out if it is a mistake or spam.... Continue Reading

New Scheduler!

Hi everyone! I'm new to the scheduling game, and to this forum. Actually make that forums in general. I would love any advice you can give me! I don't want to be one of the schedulers who does the things you guys hate (like use the words FUN and EASY,... Continue Reading

Scheduler issuing incorrect citations

I've only been mystery shopping for a few months. I like the extra cash and being able to try new product I wouldn't otherwise look at. I have had great schedulers up until now who understood when I needed to change a date or cancel a shop, especially... Continue Reading

Truth in (Scheduler) Advertising?

Ladies and Gentlemen of the Shopping persuasion: I am wondering if there is anything I can/should do about a recent trend I have noticed from an independent scheduler. There are shops for a certain flapping piece of chicken anatomy (hopefully "formerly flapping" by the time we get to it!) that... Continue Reading

Becoming Scheduler/Editor

I have been secret shopping on and off since 2007. I think that my mom would be a great editor for a company, I know some are freelance and some are actual employees, but most can work from their homes. Does anyone know of a company that you can work... Continue Reading

Summit Scheduling.....

anybody have "communication" issues with them?... Continue Reading

Who's scheduling tax refund shops ?

Does anyone know who is scheduling tax shops this years ? I have seen MF post a few, but am trying to stay away from them for these types of shops. There must be a few others that ave the RAL accounts. Thanks for the help! Eric... Continue Reading

A Note to Schedulers

I have noticed several schedulers posting jobs that use terms like "fun" and "easy." I would like to ask them to stop doing this. What is fun or easy depends on the shopper, and these terms have been used to make a shop seem like it is less... Continue Reading

Scheduling Companies Vs. Mystery Shopping Companies

Posting this because of a recent thread on the board, which brought to mind other problems people have shared. For the benefit of newer shoppers, I just want to point out that many companies use outside schedulers, however, sometimes it's more obvious than others. If you have a... Continue Reading

A scheduler made me feel pretty special tonight.

So, I asked no too long ago about Apollo Stratmar and very few of you knew about that company and perhaps that's indicative of their rather strange behaviour. I was always totally happy with them but I could tell something odd was happening behind the scenes. I won't say why... Continue Reading

I'm confused about schedulers who want me to sign up with other companies

Hi All, Could someoone explain why there seems to be a lot of emails from one company giving out other company websites and asking me to join those companies and apply for their openings? What's the deal?... Continue Reading


Sometimes I wish that I had not found the reschedule button.... Continue Reading

A scheduler was upset that I refused to do a few instore telephone shops for $10

A scheduler was upset that I refused to do a few instore telephone shops 12-17 miles away for $10. I explained that my time, driving back and forth, time in the shop, time filling out the reports, and gas was worth more than $10. She basically said $10 was plenty.... Continue Reading

Scheduling Shops

I was wondering how you typically schedule shops. Do you wait for schedulers to contact you? Wait for emails from the msc or do you go online and grab them? If you are working for 50+ companies, it doesn't really seem practical to check online for the jobs. At the... Continue Reading

shops that schedulers have s hard time filling.

I will admit that there are at least 2 companies that I have said I will stop shopping for because of the editors. 1. The first one wrote back asking me to answer questions that weren't on the form or instructions. Well I got a call from them asking me... Continue Reading

bad scheduling, has this happened to you?

Hi there, Yesterday was a bad day shopping... I was ready to go out the door, and I couldn't get on a site to download the paperwork, so I send the scheduler a request to get my account corrected so I could get online later. Well, bless her heart, she... Continue Reading

Can anyone tell me about Summit Scheduling??

Can someone please tell me about this MSC? My application was just accepted from them. But, just like every other MSC, I don't want to schedule any shops with them until I find out if they pay on time, how the reports are....etc. Can anyone give me some insight... Continue Reading

SCHEDULERS: Your pet peeves about shoppers

Just thought it would be fair for schedulers to let off some steam about their own pet peeves about us....... Continue Reading

Perhaps some schedulers should be shopped....!!!!

I just received one of the most rude calls I have ever encountered. A scheduler from a LARGE marketing company who I have done many assignments for just called and asked me if I would do one of those TV Health assessments in a doctors office. I have... Continue Reading

How do you get a Marketforce scheduler off the phone??

So, here's my dilemma. I've received a couple calls from MF lately and I've been absolutely unable to get them off the phone without just hanging up on them! What happens is that I decline the glorious $5 shop they're offering me, and they say "Well, let me look at... Continue Reading

Schedulers Need To Pay Attention To Their Own Recruitment Ads

Edited to remove my post that some have found offensive and that might have caused embarrassment, anger, or hurt feelings. It was not my intention. I have no animosity toward or problems with A Closer Look or anyone who works for or with them.... Continue Reading

Scheduler emails me with needs help urgent.

Has this happened to anyone? I was at my computer and got an urgent message and it was address Dear Savana it mentioned that because I have a high score with them would I please help out. Well it was a reimbursement shop only, but, oh well I... Continue Reading

Informa Research Services Scheduler

Hello all! My name is Dylan and I'm a scheduler for Informa Research Services Mystery Shopping. Our specialty is financial institutions such as banks and credit unions. I've done editing, scheduling, project management, and I've dealt a bit in client relations and accounting. We've been referring to this forum for quite some... Continue Reading

Scheduler asking for favors

I was just wondering if any of you have experienced this: Schedulers call us to ask for favors and offer to waive the time requirement rotation in order to have the specific shop performed before the end of the period. We accommodate this request and then next month we really... Continue Reading

Things that Schedulers say that make you say "Huh???"

For today's afternoon adventure, I emailed a scheduler about a question within the shop guidelines that I needed clarification on. I had read the guidelines several times in order to make sense of it. My question was brief and to the point of one guideline condition. I get an email... Continue Reading

Kern Scheduling emails threats to shoppers

I just had a flurry of emails with a scheduler at Kern Scheduling. He sent me an email on the day of a shop I was doing, threatening to issue a flake citation if I did not complete the assignment I had requested. At first, I did not think about... Continue Reading

Reaching out directly to schedulers - weird, works, or "can't hurt"?

There a few companies I've been signed up with for a while, most of which I've successfully completed multiple shops. There are some clients that either seem to be snatched up in the blink of an eye, or don't seem to hit the job board very often. I've wondered... Continue Reading

Input Needed From Schedulers.

Sometimes, too much time elapses between the application and the award process. I know that schedulers have a very hard job with many variables in awarding assignments, but when a reasonable amount of time passes and I have to move on to a "sure thing", how understanding are the schedulers... Continue Reading

How May Independent Schedulers Build Their Databases Legally?

I would love to hear from independent schedulers (past or present) and MSC owners/representatives, please. Thank you in advance.... Continue Reading

SHOPPERS BEWARE of BRG & Summit Scheduling

The following is the last letter sent to a scheduler at Summit Scheduling after they refused to compensate me for a shop performed for BRG. Ms. Summit Scheduler: Please be aware that my stance has not changed regarding this matter nor did the error and subsequent modification of the assignment, by your... Continue Reading

summit scheduling shipping shop?

Hi everyone - I received info on this shop yeseterday. It just reeks of scam. Have any of you done one of these and found it to be legit? thanks! Laurie t. Greetings Shoppers! Bare International has some great shipping shops in your area, all packages will be sent to pre-determined food... Continue Reading

CORI Schedulers

Does anybody else find that many of them seem irritable and unfriendly? They seldom work with me to resolve a problem the very few times that I ever have a problem on one of their shops. Recently I couldn't perform a shop due to a sudden illness, so... Continue Reading

Schedulers or former schedulers - please reply

We all understand that scheduling is a difficult task. Any good shopper, completes 99% of the assigned shops on time have have deemed themselves reliable. For those shoppers, when an unforeseen situation arises and they have a conflict, I would expect they would contact the scheduler ASAP to notify them... Continue Reading

Meeting schedulers

Has anyone been required to meet a scheduler face to face prior to being accepted as a shopper?... Continue Reading

Indepedent Schedulers/Scheduling Services

What are your thoughts on independent schedulers or scheduling services? For example, What/whom do you like? Dislike? Why? What, if any, ethical obligations do you think outside schedulers have? Thanks.... Continue Reading

Focus on Service - are they still scheduling shops?

I sure am going to miss this company. They are not scheduling my favorite steakhouse anymore. :(... Continue Reading

Schedulers (If I could hit the thumbs up button, I would)

So, I've taken a portion of this week (it's been a partial vacation for me) and devoted it to signing up with some MSCs that I'd never signed up with. One of those MSCs, based upon suggestions from the board, was Shoppers' Critique. It wasn't a day or two after... Continue Reading

Who are your Best Schedulers?

Sheralee Ronan - Monterrey Scheduling and Mystery Shopping Canada and Russ Courtney from IntelliShop They are helpful, kind, prompt and they are the best! Thank you!... Continue Reading

Maybe we should give editors and schedulers a break....

I am going to be put on the chopping block for this post, but feel the need to throw out the opinion, so here goes. In the scheme of the whole mystery shopping business, we as mystery shoppers are the golden link. Schedulers work to get jobs assigned, which... Continue Reading

Scheduler withheld info

Hypothetical situation based on something that just happend. You have a regular shop that you've been doing and you know it like the back of your hand. A scheduler calls you in the evening and asks you if you would please cover 3 shops for her (1 the next morning,... Continue Reading

Best Scheduler

Had to give a thumbs up kudo to Matt at Mercantile.....did my bar audit, and newer requirement is to get pic's of front and left and right bldg ....ooops, forgot. He let it go with easy warning and a thank you for all your years of hard work, thanks... Continue Reading

Gotta love those scheduler typos...

Just got this email, with the titled requesting: "emales between the ages of 21-38 wanted!" Wow, "emales"!! There are so many times I wished I had one of those. Do they do the dishes, too?... Continue Reading

How do you get to know schedulers?

I've read posts about people having their favorite schedulers, or schedulers that contact them on a regular basis. I've only done about 10 shops for different companies but I don't think I've ever gotten a "personal" email from one and never got a phone call.... Continue Reading

Schedulers that make you feel loved and appreciated {Insert sarcastic tone}

So talking to a scheduler who is probably half way around the world for the third time this week. He asks me about doing more of a project which requires a shipment to my house and when I mention that it hasn't arrived yet, he asks me for my... Continue Reading

Schedulers vs. Editors

I am starting to think that schedulers and editors are working against each other, and it is beginning to get frustrating. Schedulers will work very hard to establish great relationships, reward good shopper behavior, and remember who went out of their way for them. Editors, in turn, seem to want... Continue Reading

Malicious scheduler

Well my fellow shoppers this really happened. I was doing a business verification shop for that company we all know so well famous for its EIN requirements and dollar shops need I say more. I called the client as is normal procedure and scheduled my appointment. The gods were against... Continue Reading

Star scheduling

I just received an e-mail from this company, for an apartment shop I did on 10/27/2011, taht I never got paid for. It was assigned to me through, Kern/Steadfact. They want me submit an invoice, for payment. Geesh, only 9 months late. Does anyone know what's giong on with them?... Continue Reading

Freeman Group/Private Eyes Scheduling

Anyone that has done a mystery shopping job for Freeman Group knows they are not getting paid. Some of these jobs are expensive motel shops. Private Eyes Scheduling is recruiting shoppers to complete jobs for Freeman Group, knowing FULL WELL the shopper will not be paid. SHAME... Continue Reading

Do you believe schedulers?

When they tell you something not in the guidelines or contradictory to the guidelines? I follow the scheduler's directions as long as I have it in writing, but it always makes me nervous. Today I had a scheduler tell me something contradictory to the guidelines (she said it was OK to... Continue Reading

Permanent Position as Editor or Scheduler

I love mystery shopping (truly, I do!), but I am leaning more towards becoming either an editor or scheduler. Does anyone have expertise in this arena? I have seen a few postings here and there on this forum related to this, but nothing centralized and specific. My 'real job' is... Continue Reading

POLL: Scheduling - **RESULTS**!! (First Post Edited)

Howdy!! Here are the Results of the Poll that I asked of y'all. I left the original post at the bottom: SHOPPER SURVEY (Informal Forum & Survey Monkey Poll) July 10 – July 12, 2012 SURVEY QUESTION: Of the list below - please indicate what your TOP THREE (3) negative interactions are regarding Mystery... Continue Reading

Anyone thinking of being an editor or scheduler?

Just curious if any of you have ever thought of being a scheduler or editor? If you have and/or are, what are your thoughts on adding this different layer to your mystery shopping career?... Continue Reading

Scheduler or scam?

Hi there, I received an email today and it just seemed very odd, I have not ever applied with this company. I have received emails from unknown schedulers before when they had jobs in my area, INVITING me to sign on with their company. I assume they have found me through... Continue Reading

Is anyone acquainted with Professional Scheduling Services?

I received an email this morning from them thanking me for signing up with them, which I don't remember doing, and wanting me to click on a link to let them know if I wanted to join their mailing list. I Googled them and went into the website but... Continue Reading

schedulers notice abut weather

Open notice schedulers.....many shoppers are without power and it might be kindness to double check a shopper for a missed shop instead of presuming they flaked on you. Even power for a cell phone charge is hard. We will be without until at least Wednesday. Many stores are also affected... Continue Reading

GFK new scheduler is weird!

I did few shops for them without any bonuses, as I was a newbie. Then I soon realised that the shops I had completed were being offered a bonus of $25+!! They did not give me any bonus though. Now I wait till they offer bonuses, and then take it.(because... Continue Reading

CORI and rescheduling

I havn't had to do this before, and have 79 shops under my belt with CORI. I have to reschedule my two for tonight, and don't know if they will really tank my rating, or are they okay with this if it doesn't happen often? thanks, Carol... Continue Reading

CRI Scheduling

I just recently signed up for CRI. If you book a shop what window are you given to do the shop. Do you get so long from booking the shop or as long as its done prior to the due date. Also is it better to wait or book soon,... Continue Reading

Bad Communication Between Schedulers and Editors

Warning: I am about to vent. I was scheduled to perform a shop last Monday. It was supposed to be performed AFTER 3pm. I ended up with a scheduling conflict due to my "regular" job so I contacted my scheduler who happens to work for a... Continue Reading

BLDS Schedulers

Has anyone shopped for this company? When I log in I just get my profile with no other options other than to log out. Going thru my list of pending companies to apply and wonder if I should dump this.... Continue Reading

Good Golly Miss Molly and WOW-a show of appreciation from a Scheduler-Editor

Would you believe I arrived home this evening to find an unexpected Fed Ex envelope at my door. I looked at the sender's address and it was one of the MSC's I worked for last month, and who paid in way less than 30 days. Good Golly Ms. Molly. ... Continue Reading

Scheduler vs. Account manager

Are a scheduler and an Account manager the same position?... Continue Reading

Phone Calls From Schedulers

How often do schedulers call people vs. just emailing? When I started signing up for all of these MSCs I feared my phone ringing off the hook so I used a phone number at work that has voice mail but never gets answered. I've only had two companies call so... Continue Reading

Restaurant Shops & Scheduling Jobs - Canada

Hi Everyone :) Which companies do mystery shopping for restaurants such as Montana's, Kelsey's, Swiss Chalet, etc? I'm also wondering how one would go about getting a scheduling position? Thanks alot, I would appreciate any information!... Continue Reading

No response from scheduler?

I went onto a company's job board, and the jobs are listed without the names of the client or much detail about the shop, not even an address, so it's hard to tell what kind of shop it is other than that it's a restaurant. I wanted to find out... Continue Reading

From nothing to overload - How do you deal with unexpected scheduling/schedulers??

Here is my predicament for the day that I anxiously await your advice on....I am sure just like many of you, I apply for many shops that I am never granted. While somewhat annoying to be in limbo, it has only presented a problem a handful of times in... Continue Reading

Scheduler's Forum

LOL at control freaks. One of the most recent posts on the schedulers' forum on the V-God site is entitled, "Do not tell shoppers this forum exists. " Oops, was I not supposed to mention that?... Continue Reading

Has anyone ever been a scheduler or wanted to be a Mystery Shopping scheduler?

During the past 10 years working on and off as a Mystery Shopper, I've often thought about applying to be a Scheduler. When I go through these phases (usually after coming home drenched with sweat from working a short 'shop'n'go" MS route where everything wrong that could possibly happen... Continue Reading

Quality Scheduling Group LLC

I got an email from this company offering a job. I don't see them listed as a member. Then again I don't see sassie or jobslinger on the members list either. Has anyone checked them out?... Continue Reading

Frustration that Schedulers can "forget" but Shoppers better not!

This is a rant: Last month I was awarded a hotel shop, however when I immediately tried to make a reservation, it was booked for the weekend I was assigned. I let the scheduler know and she said she would have to find someone else who was able... Continue Reading

MFI schedulers?

Does MFI still have a 4-shop per day limit? There is a cluster of about a dozen of shops in route that would take me about two hours from home. These used to be shopped by four different companies but MFI currently has them all. I have a collection of... Continue Reading

E mailed Scheduler for help - program wont take jpg photo

So I explained and emailed her four photos as attachments, to go with the survey I completed but cant send cause it wont go without the photos. Apollo system I think, I know she can see my survey. She never acknowledged or emailed me back. Now I go and look and my... Continue Reading

Kern Scheduling, are you kidding?

E-mail subject line reads: "$15 Photo Shop. NO REPORT; NO KIDDING Ottuma, IA‏" ....only ..... this is Texas..... did they send to everybody in the whole USA? Maybe some of us would like to fly there to do the shop?... Continue Reading

Advise on dealing with Five Guys - Schedulers, Weirdness, and Pay

So I'm getting these calls pretty regular asking me to do a Five Guys. Problem is two fold. And just for the record, even with calorie counting, I gained a SOLID 10 pounds (from 150lb) after only two dozen or so shops in the beginning, despite the website... Continue Reading

Did any scheduler ask you to shop at another State with regular fee?

I got a call from a scheduler who wanted me to take a shop at another state. I thought at first she was joking,so I asked her some questions like location?(I thought it was a street name from where live... her answer: address from another state about 300miles away), how... Continue Reading

BLD SCHEDULERS: You sign up, the another msc link comes up

You sign up with BLD Schedulers, then you get another email telling you to sign up with another msc....what's up with this????... Continue Reading

Days Where You Really Want To Slap Your Scheduler in the Face

I speak to schedulers quite casually to the point where they tell me that with some of their shoppers, they just want to yell at due to them doing all sorts of things that don't seem right during the shopping and reporting process. Well, my fellow schedulers, while it is... Continue Reading

How does a scheduler become a scheduler?

My wife is very good with organization. I am the goto guy. I feel quite comfortable in my skin being out in the marketplace shopping. My wife would never feel comfortable doing the shops, but she has expressed an interest about the schedulers that constantly contact me... Continue Reading

Scheduler Here

Hi Everyone, I am Carole with EPMS. I have been a part of this group for a while and just diving a little deeper today. Join me on facebook: https://www.facebook.com/epms.crice Carole... Continue Reading

emails from unknown companies-schedulers?

Never signed up with these companies or schedulers. What's with that ?... Continue Reading


It's frustrating to find a good shop right near a distant area that I am going to that day that is not SELF ASSIGN. There it is. An orphan with bonus pay. I sign up for it early am. I go to my original destination and... Continue Reading

Karma with an Unresponsive Scheduler

I've been trying to reach via email and phone call a scheduler for a well-known MSC for several months regarding shop details, availability, etc on certain high end shops. With each attempt, I receive the same result: absolutely nothing. Its as if I'm being ignored for whatever reason. Of course,... Continue Reading

Scheduler that doesn't communicate?

I've done a couple of shops for a certain company that were smooth as butter. Every time I sent in an email asking a question about my report, it was answered within 10 minutes by the friendliest person ever, who seemed more than happy to answer my questions. ... Continue Reading

Please Welcome A New ACE Scheduler!

We would like to introduce you to Tracy Ziemendorf, our newest ACE Mystery Shopping scheduler! We are so excited to add her to our team! Many of you may already know Tracy from working with her before. She’s got tons of scheduling experience and I can’t wait for you to... Continue Reading

Schedulers calling you from their HOME?

Recently, I've been getting phone calls from schedulers working for Market Force who are actually calling from their home or cell phobne #. Since I never answer calls from people I don't know (caller ID comes in handy), they leave me a message about such and such shop and then... Continue Reading

Unresponsive scheduler

How do I get my scheduler to answer my questions ? I have sent emails, I have left a voice message and she continues to ignore me. If I did not enjoy the shops so much, I would just quit working for this company. She is constantly begging for people to... Continue Reading

Schedulers that have me SMH

Received an email yesterday evening from a scheduler of an MSC that I've been working for years with stating that "We need an experienced shopper in your area to complete this XYZ shops before the end of this weekend." After considering my weekend availability, I reply to his email stating... Continue Reading

Coast to Coast Scheduling

I had a bad experience with these folks. They take days to respond to a simple question. They don't seem to understanding when it comes to a shopper error. What have your experiences been with them.?... Continue Reading

Rescheduling with BARE

Hello all! I have a question. I recently signed up to shop with BARE. I got scheduled my first shop and I can't do it on the day I originally confirmed for, but the day I can do it is before the deadline. I emailed the scheduler to make sure this... Continue Reading

Palm Scheduling Services

Is anyone familiar with this company? They are offering a digital music shop and I wondered if anyone had any insight.... Continue Reading

"Fun Apartment Shops" Through Coast To Coast Scheduling

Are they fairly easy? Can the shops be self-assigned? Do reports still have to be sent to the scheduler, rather than directly submitted via Prophet? I love the scheduling company, but I wonder why this may be a bit different as far as direct reporting is concerned. Thanks all!... Continue Reading

Shadow Agency bad/Summit Scheduling good!

As I was going through some postings about a week ago I came across a note about Judith Gill with Summit Scheduling and it was very positive. I noticed I had done a shop for Summit Scheduling with Shadows Agency in August and had never gottten paid. I did as... Continue Reading

Canceling a shop that was misrepresented by the scheduler

Would you cancel a shop that sounded like a completely different shop than what the scheduler told you once you looked at the paperwork? This shop is with one of my favorite companies that I trust and that usually doesn't have ridiculous requirements. However, the scheduler told me that on... Continue Reading

Canceling a shop that was misrepresented by the scheduler

Would you cancel a shop that sounded like a completely different shop than what the scheduler told you once you looked at the paperwork? This shop is with one of my favorite companies that I trust and that usually doesn't have ridiculous requirements. However, the scheduler told me that on... Continue Reading

An issue with a GfK scheduler

I recently had an issue with a scheduler with GfK and I'm wondering if it would make a difference to report it, and if so, who do I report it to? I did a shop for them and input the report on the same day as expected. The next day... Continue Reading

Earliest call from a scheduler ever: 4:49 am CT-BestMark????

Call came in from BestMark scheduling line at 4:49 am this morning on my cell. The worst part??? BestMark is on Central time ALSO. Even for a scheduler on Eastern time, that was 5:49 am. I've called back and been put in the queue twice, it hangs up on me... Continue Reading

Jered (scheduler) - BestMark

Does anyone know what happened to Jered B. (past scheduler for BestMark)? He used to be my primary scheduler there. Even though I seldom work for BestMark these days, Jered was always GREAT to work with. I hope he has moved up in the world somewhere!... Continue Reading

Customer Perspectives - Scheduler Kim

I did 2 good shops, Then made a mistake on the third . The product rep was not at store at time I was told to go. I waited around and asked the regular employees. Then I left. I emailed Kim to tell her and ask if I could do... Continue Reading

Having a problem with a Sr. Regional Scheduler

I need help from some of you long time shoppers. I'm having problems with a ms company that I never had problems with before. I did a shop for a well known electronics store. When the employee couldn't find the SKU number in the computer my shop was thrown out... Continue Reading

Strange email form a Kern Scheduler

Did anyone get this, if so can you please tell me what in the ham and cheese is dude talking about. I think I get it but want other feeback. Unfortunately, after an 8 year partnership with **** ******* at ****, she has chosen to take her business... Continue Reading

Very Rude Scheduler at Confero

I usually have great experiences with the folks at Confero, but I received a very rude email today from a scheduler who is under pressure to complete a round of alcohol compliance shops. I had volunteered for two shops and committed to conducting them, and then casually mentioned that... Continue Reading

Hi from ACL Scheduler

Hi, I'm a scheduler for A Closer Look, and I'm hoping to find shoppers interested in restaurant shops at this time, mainly couples/casual and couples/fine dining. Of particular need are experienced shoppers in the East Hampton NY, Los Altos CA, Rutherford CA, New Orleans LA, Myrtle Beach SC, Las... Continue Reading


Anyone know how you would become a scheduler for a company?... Continue Reading

star scheduling

I have sent 4 e-mails re MCP hair salon shop re unable to up load receipt. No response. This is not the first time. I am having problems w/ independent schedulers. Bad communication. I did my part and e-mailed the receipt to the scheduler. ... Continue Reading

What is the Scheduler-Shopper Pay/Bonus divide?

Do schedulers earn money per shop filed on time, and loose comissions (personally) out of the bonuses they have to pay to get the jobs complete? Fromt the top down, Client A pays $100 for a desktop shop. Mystery shopper is paid $25. Company earns $75, and scheduler probably earning... Continue Reading


Why is it that schedulers email begging for you to do shops - URGENT URGENT URGENT - but when you respond with a question on the shop stating that you will do it once the question is answered, you wait hours and sometimes days for a response? I know... Continue Reading

How do you handle schedulers out of the blue assignment calls?

Since I am signed up with various mystery shopping companies and mystery shopping job boards, I don’t keep track of any of them per se. Though I am signed up with about 50 or so mscs and often put in my profile with each company, to telephone me for... Continue Reading


This being election season and the holiday season, we are swamped with junk calls all day by politicians and charities. My phone gives a special ring for friends and family. All others go to the answering machine where I can listen before answering personally. If there is... Continue Reading

Kern Scheduling? ---Service Sleuth

I have been emailing this company constantly for months. They are the company that organizes the shops for another company Service Sleuths. I was to do a movie theater shop( I have done like 8 others for them). I emailed a week before and then 2 more times before the... Continue Reading

Christmas Cards for the Schedulers

Is it a good gesture to send some of your schedulers a Christmas card or do you think that they will view it as "sucking up" to get more work?... Continue Reading

How to become a scheduler?

Hello, does anybody know how to become a scheduler? What are the requirements? Thanks.... Continue Reading

Market Force Schedulers-BEFORE 8 am AGAIN

I took the luxury of sleeping past 8 this morning (or at least was planning to, ugh) and my cell phone rang with an unfamiliar local cell number just past 7:30. I buried my face in my pillow and then the landline started ringing too. Same number. I get up,... Continue Reading

Cancellation by Schedulers

I just wanted to note that if a Scheduler wants to cancel your assignment due to not completing it on time don't just write it off. If you promptly get back to a scheduler and also have a plausible reason for it, they will generally give you additional time... Continue Reading

Haiku for Scheduler

Silly scheduler I just needed one more day Now shop went undone. Yeah, you proved your point, but at what cost? You screwed your customer, the client. Nearly every other MSC would have gladly given me another day to get the shop done. I have family, and stuff happens. ... Continue Reading

MF scheduler exchange

Got a call that went something like this: Me: Hello MF: Hi, this is xxxx from MarketForce, I was calling to see if you could do a shop. Me: Which one?? MF: It's a [soupandsandwich] on 123 Suchandsuch Dr. Me: Um...WHEN? MF: It's a dinner shop, either on suchandsuch date,... Continue Reading

Today's scheduling ridiculousness

Well, I may have gotten myself on the naughty list with a company today, but I did enjoy it. I don't usually answer my cell at work, but it was about 11:45 and during my lunch and I am trying to put together a weekend route, so was hoping to negotiate... Continue Reading

Has anyone been called at 10:00PM from a Scheduler?

One day last week, I received a call from a Scheduler at 10:00PM. The first thing I said was what State are you calling from? He said I was not calling from a State but a different country. He apologized and continued talking about a shop in my area. I... Continue Reading

Do msc hire schedulers overseas?

I'm asking because every time Trend Source or Certified has called me to offer me a job, I can barely understand them. They have strong accents and not much grasp of the English language. Do msc outsource their schedulers? I received a call from Trend Source this afternoon and... Continue Reading


How are shops assigned? When you request them, what order/method does the scheduler use to determine who gets what? Some, I get approved/rejected right away, but others may sit in limbo for a while. Just curious, there's got to be some method to the mayhem.... Continue Reading

How much can a good scheduler make? Anyone want to share?

Basic questions: - How much on average does a scheduler make? - Is he/she paid per scheduled shop? - How do companies recruit schedulers? - Can a scheduler be an editor at the same time? thx in advance.... Continue Reading

How Much Access/Manipulation Do Outside Schedulers Have To Our SASSIE Profile Accounts?

The title speaks for itself. I have an issue whereas all of my MS SASSIE accounts have been altered to opt out of receiving e-mail offerings of assignments. I have spent all day restoring many of these, with several offers of assignments now coming in. I cannot offer any details,... Continue Reading


I know that rescheduling isn't very good in general - but something occurred to me today. Is rescheduling to do the shop sooner, looked upon any better? I got off my 'real job' several hours early and thought about a couple of shops I had for the weekend and how nice... Continue Reading


What happens to the shop, if it isn't accepted to the time frame on the scheduling site, that it is due? As in, no one accepts it? Do they extend it?... Continue Reading

Scheduling, and keeping it organized

Another question...I probably know.I own an HTC sensation,and I suppose I should use the calendar in it...How do you guys keep these shops straight that are scheduled day after day?... Continue Reading

So Much Time Spent On Job Boards And Scheduling

Can any of you share ways you have learned to spend less time on job boards and working out a schedule? At times, it all falls into place nicely. However, there are times I spend a very long time logging into to each company's job board and trying... Continue Reading

Summit Scheduling/IPSOS

Did anyone else get an email from Summit Scheduling to do a shop for IPSOS? I was supposed to take pictures of charge card signs, cash registers, etc. at a catering service. When I got to the address, it was a private house in a residential neighborhood. ... Continue Reading

scheduler won't cancel a shop and offer it to another shopper, even with ten days notice

several times i have emailed the scheduler to cancel a particular shop and offer it to another shopper. i've given ten days notice. but they won't cancel it. what's my next step?... Continue Reading

a vital document can't be sent, because the scheduler's email box is full

the scheduler of a mystery shopping company just sent me an email requesting an additional image scan for my report. but when i sent an email back, i received a failure notice saying that her email box was full and couldn't accept any more emails. therefore, she didn't... Continue Reading

error by scheduler and should shopper be penalized by non paymeshopper nt of shop

I work for quite a large company and until now enjoyed it. About one and half week ago they had a major mix up involving a large account, whereas scheduler's comments, description and guidelines of shop had different and confliction scenarios. I emailed the scheduler about one [particular shop... Continue Reading

How to become a scheduler or a quality editor instead of MS

anyone have insight on becoming a scheduler or quality editor. There is not a lot of work in my area and was wondering what it would be like to work on the other side of MS shopping?... Continue Reading

A GFK Scheduler

I made the mistake of responding to an email listing for cell phone shops, from a GFK scheduler. "Easy Shops! Great Pay!" Bull! GFK cell phone shops pay $11.00 plus a report. 2 other MSC's I shop for pay $15.00 plus, a much easier report. There other 2 MSC's have decent, responsive schedulers.... Continue Reading

Palm Scheduling Services-Cheryl Durbin

Has anyone heard from this company or its owner? They emailed offering to sign up, but I would like to hear comments before I do. Thank you.... Continue Reading

Best Schedulers

Do you have any favorite schedulers? I have one that outshines the rest. Her name is Lisa with Research Services. I like Robert who does the video shops with EPMS also. Both of these bend over backwards to help you.... Continue Reading

Scheduler - New to Forum

Hello, I'm a scheduler for an apartment shopping company in the Dallas/Ft. Worth area. We have shops all over the United States, so please let me know if you are interested. I'm looking forward to reading all about shoppers and how best we can serve you!! Thanks!!... Continue Reading

Hi, I'm a scheduler new to this forum

Hi All! My name is Holly and I am an Independent Scheduler, currently working with a couple of different mystery shopping companies. I look forward to exploring the Mystery Shop Forum site further and posting shopping opportunties here in the future! HollyScheduler@hotmail.com... Continue Reading

Kern Scheduling

I have a bit of heartburn with this group. They took over the scheduling of a client I have been doing for a certain MSC. OK. I applied for 4 shops. Did not hear anything for 2 weeks until I received an email that a shop was due that day. I complained... Continue Reading

When a Scheduler says (fill in the blank), they REALLY mean....

"luxury demonstration" = car dealership "super easy shop" = low-paying shop Urgent shop!!! Huge Bonus!!! = $2 bonus Hm, what others can you think of?... Continue Reading

Semi new scheduler

After assisting with scheduling pt, I'm now official. To make it easier for schedulers to find you, would people be agreeable to creating state forum postings within the introduction forum so you can let us know where you're located and where you're willing to shop? Do you find job boards... Continue Reading

Investment Phone Shop Question (and hidden scheduler gripe)

Hi everyone, I am signed up to do two investment banker phone shops next week. Seemingly easy on the surface, but the shop instructions left me with more questions than I went in with, especially dealing with what personal information I am to give the banker. The instructions say something... Continue Reading

A strange reply from a scheduler.

I keep getting all these emails from a particular scheduler, can you please help me do this shop. I replied that these shops are too far from where I live to make it worth my while. I received this reply: Yeah I just am doing here and there to try to... Continue Reading

mystery shopping scheduling co


Palm Scheduling Services

Anyone know of this company - also know as Iwantvisionshops.com? I was contacted by them as a referral and have a shop scheduled with them at a local vision center and am wondering if anyone has shopped for them in the past. Their website kinda looks fly-by-night... Continue Reading

Direct Scheduling Service & Ramack Scheduling is a SCAM

Do not take jobs from any postings by JuneRSS (June Raeder-MacKinnon, scheduler) on this forum. She is part of a BIG RIP-Off and SCAM. She has delayed and mislead shoppers about getting paid for work she schedules. She will tell you that she is just a scheduler, but She continues to... Continue Reading

Who Do Schedulers Report to?

Hey everyone! I have been shopping now for 6 months so far without incident, I have only received scores of 8 and above, have been paid by everyone, and I am LOVING THIS JOB. My question is... How do I complain about or report the neglect of a scheduler? My questions are not answered,... Continue Reading

Flaky Schedulers

Hey everyone! I have been shopping now for 6 months so far without incident, I have only received scores of 8 and above, have been paid by everyone, and I am LOVING THIS JOB. My question is... How do I complain about or report the neglect of a scheduler? My questions are not answered,... Continue Reading


I too was having problems with schedulers. At times, some seem like trolls. They were awfull! They would never write me back, they would seem to ignore me for new assignments, they would rate me a 9 when I deserved a 10, and they NEVER noticed my importance to their... Continue Reading


Does anyone know or are working with this company, and do you have to be certified before you can get on their job board??? I have put in all my imformation but I cannot get into the shoppers page, and cannot find a phone # to call to get any... Continue Reading

Scheduling companies -Yay or nay?

They're mentioned here, there and everywhere. We've discussed them in relation to getting shops, being paid for shops, and all things in between. Recently, there was an instance where an available shop was posted on the MSP's board for $XX. Concurrently, the same shop was emailed from a scheduling... Continue Reading

Anyone Know Kern Scheduling?

I've done 15 jobs for them and now they are telling me they are giving me jobs only as a last resort because of 2 jobs I didn't do. But I did still 15 out of 17 and I gave good support for canceling! The attitude seems a little like certified... Continue Reading

Star Scheduling/Bizshoptalk

We received an email this week from Star scheduling about a high end hotel shop for Bishoptalk. I've never heard of them. When you go to the website to register, it says the company is B Business Solutions. Has anyone heard of them or worked with... Continue Reading

Heard of Palm Scheduling Services?

I'm looking at a list of jobs offered on Job Slinger by Palm Scheduling Services. I did a forum search and found nothing. Their sign-up page looks a little cheesy and now I'm wondering if they're legit. Anyone had any experiences with them?... Continue Reading

scheduling a time?

So I just got an e-mail regarding a grocery shop, with a few dates to choose from. I chose Sept. 1 and tried to enter. No, it says I must select a time. Well the window is from 4:00 to 7:00 pm and I am not exactly sure when I... Continue Reading

Shop Scheduling: Would this offend/worry/bother you?

There is a company I shop for. They just do bank shops, both branch and phone. I've done over 300 shops for them and have a 10 rating. My last shop review was included a really nice message from the editor about she appreciates all my work and she can... Continue Reading

Scheduler offering bonus from personal account?

Have any of you ever had a scheduler off you a bonus from her personal account? I had one that offered a bonus but said that it was coming from her personal account because she was desperate to get a shop completed.... Continue Reading

CORI Scheduling: A little confused here

I was always under the assumption that you could only schedule for a three day window starting with the earliest possible day the location could be shopped. It used to be set up where you could assign in advance if you had to wait for your reshop restriction time to... Continue Reading

Sassie, email, or scheduler?

This week I applied for two shops that I got. In both cases, the schedulers use Sassie and always send one of those "Accepted" emails. In both cases, I was not notified of the shop. One of them I was surprised I did not get, as I... Continue Reading

DSS Direct Scheduling Services

I wish I would have read all the post prior to shopping with DSS. I see already you get the run around about payment. Will wait to the end of the month then I will contact BBB.... Continue Reading

Scheduler not responding

I was contacted by a company called IFR Monitoring to do price audits in big box stores. I accepted the job and after the first month realized that one of the stores just wasn't worth the time or effort, so I contacted the scheduler and explained the situation, never... Continue Reading

Sinclair Scheduler

What a [...] this one is! Received an email from her demanding a business card for a job I did Feb 22nd. I responded questioning what happened and asked for access to my report. Received a response demanding the business card and a threat that I would not be paid... Continue Reading

Which schedulers to stay away from at Corp Research

I'm new to mystery shopping, but I rather like it. I've been friends with someone who worked for years with Corp Research and did hundreds of shops for them... most without any problem. That company just changed the scheduler for a home improvement store. They've done that same shop... Continue Reading

Direct Scheduling Service payment issues

I have done numerous shops for Direct Scheduling Services over the past few years without any payment issues. Things changed in the fall of 09 when I had to start hunting down my payments. I kept getting the run around, but finally got paid. I did one... Continue Reading

Who are the good schedulers to work for at Corp. Research?

I know, from exp, that who you have as a scheduler will make your life easy or a living hell! LOL But recently there's been alot of changes in who the schedulers are. Some of the good schedulers have left the company (cannot say I blame them) and some of... Continue Reading

Self Scheduling Companies

I can't believe I was so luck to have found this forum! I mystery shopped years and years ago and wow has this industry changed! I already have a full time job that allows me to travel around a large geographical area. I would like to find some companies that allow... Continue Reading

Anyone knows about www.PalmSchedulingServices.com ?

I saw a shop in my area by this company. When I tried to register as new user, it ask for a password and username (weird). I email them about registering and applying for this shop, and they email me back: Send me your : FULL NAME: ALL PHONE #S: EMAIL ADDRESS: DESIRED... Continue Reading

Company Switching Schedulers

I am so angry. The main mystery shopping company I started with over two year's ago , has moved the scheduler I have been working with to do another state. The new scheduler (he is not so new any more), only calls me when a shopper cancels.... Continue Reading

scheduler new to forum

Hi Shoppers! I just wanted to introduce myself. My name is Barbry Booth and I work for Customer Impact, LLC (www.customerimpactinfo.com). We have shops posted on our Job Board at our Gateway reporting site (www.ci-gateway.com). I'd like to invite any of you who have not already... Continue Reading

Accepting Shops Dates VS Scheduling

I get so frustrated!! What do you do in these cases??? I get an email stating that shops need to be done ASAP, have a due by date of 11-06. So I applied for 5 of the shops. I have 3 other shops in the area I planned to do,... Continue Reading

Dear Scheduler - I Am Not A Frigging Psychic!!!!

This is the full message on my voice mail this morning. "Hi. This is Dawn. We still haven't gotten the report or the pictures from your shop, and we absolutely have to have them today." That's it. No mention of which shop or who the MSP is. And... Continue Reading

Schedulers Ratings

Do schedulers that give you a rating share it with other mystery shopping companies or just use it for assigning future shops. I recently did four shops for a company; all shops were similar, three shops got a 10 rating and the fourth got an 8. I can't see... Continue Reading

Ever Tell A Scheduler To Go To Hell?

I just did. I did a shop for Business Evaluation Services that only paid $13. They rejected my report, because, among other things, I did not shop the assigned employee. Despite that I had already explained that none of the employees were wearing name tags, and there... Continue Reading

Should I Contact The Scheduler On This Matter?

I recently shopped an auto dealership, and one of the sections of the report had to do with followup by the salesperson - I was to fill out the entire report except for the last section, save it, and come back to it 72 hours later to report on the... Continue Reading

being nice to schedulers

Being nice to schedulers does pay off. Yesterday, I was taking the day off, and the phone rang. It was one of the schedulers that I have worked for in the past doing merchandizing, wanting to now if I could do a job that afternoon. I told him sure, no... Continue Reading

Last Minute Scheduling

I'm sure this was talked about before but I just need to share my frustrations. I applied for a shop this past Sunday and received an email on Monday that the shop was closed and assigned to another shopper. The shop could only be done on Wednesday. ... Continue Reading

Non-Responsive Schedulers

Recently I picked up a shop of a testing service through one of the scheduling companies. After signing up with the MSP, I received an email saying that I would receive information as to logging on to the testing company's website so I can schedule the test. It's been over... Continue Reading

Curious about Kern Scheduling

Can someone please help me understand the deal with Kern Scheduling? I accepted several assignments days in advance which naturally prevents me from accepting other shops in that time slot. These assignments would then stay in "Pending" right up to the due date then an email is sent out saying the... Continue Reading


I'm sure that got everybody's attention! This is just a friendly reminder that this is a Mystery Shop Forum. Here is the definition of forum: • A public meeting place for open discussion. • A medium of open discussion or voicing of ideas, such as a newspaper or a radio or television program and... Continue Reading

Palm Scheduling

Can anyone tell me why Palm Scheduling asks for people to do music surveys, when actually they are just taking digital pictures and observing the square feet of the building.... Continue Reading

Kern Scheduling

I recently came across the Kern Scheduling "Mystery Shopping" official website and signed up with them. I'm glad to see that they have been sending me several e-mails a day regarding different shops available in my area, however offered by various companies. Therefore, I assume Kern is just... Continue Reading

BAD EXPERIENCE WITH GFK...beware with arrogant schedulers.

-- moved topic -- ... Continue Reading

Do you think that any scheduler reads what is posted here?

I doubt it!!!... Continue Reading


How do you become a scheduler for a mystery shop company?... Continue Reading

Advanced Scheduling Practices

How far in advanced are you able to plan your schedule? From what I've seen so far it seems like people want to schedule shops 1-2 days in advanced. That doesn't really work for me. At the end of last week I was able to schedule some for this week but... Continue Reading

Scheduler or Editor ask u to change a report?

Has anyone had a scheduler or editor ask you to change a report? And, how would you handle it without going to blows?... Continue Reading

Maritz scheduling?

Anyone have issues with the Maritz scheduling method? I checked a couple of checkboxes on their site for 2 shops I wanted to do. I would say 90% of the companies for which I currently shop handle all their scheduling on-line and via e-mail. For some reason, Maritz appears to... Continue Reading

Scheduler Dawn Hunt - known ??? HELP !!!

Does anyone know this scheduler. Did anyone work with this scheduler. The work needs to be done in word!!! Any ideas if I can get word for free. Microsoft wants $150. Our military store says that they have a military version, which would work ok fo $80. I have no... Continue Reading

SPAR Scheduler

Dos anybody know this scheduler? She wants my infos incl. SS#. Gina M. Zicarelli SPAR District Supervisor #683 Zicarelli2@cox.net... Continue Reading

Dumb schedulers

I have had experiences with some I swear could not read and comprehend a one sentence e mail. How about you ?... Continue Reading

Frustrated with Last Minute Scheduling

I know this was posted in the past, but I did'nt want to go through all the threads to find it. I applied for some phone shops at least a week ago. I received two confirmation emails saying I was assigned two different shops. The emails were... Continue Reading

writing comment to scheduler

when applying for a job in the section comments to scheduler, what do you write in order to stick out in the scheduler's mind and actually get the job. I am new to this and desperately want to start to work. please help thanks... Continue Reading

Problem with a scheduler

I recently did a shop for Bare Intenational. I read and followed the guidelines from the guidleines page of the site.. I did the shop and turned in my report. The scheduler, Mandy, said I didn't follow the guidelines she sent me so the client was not... Continue Reading


We, (my husband and I), are pleased to announce our appointment for SCHEDULER OF THE MONTH! ... Continue Reading

Editors and Schedulers

I have been looking to find an editing or scheduling job with a mysteryshopping company. Where do I look to find these openings?... Continue Reading

Things we wished schedulers/companies would understand

Lately I've been wishing MS companies and schedulers understood about our frustrations, as shoppers. Please fill in the blank. I wish they knew:... Continue Reading

Discussions of Schedulers

I'm sure the scheduler who clicked "Carbon Copy" instead of "Blind Carbon Copy" is already well aware of what they did wrong. (Source). April 02, 2015

I usually notify the scheduler when i see something like this, sometimes with a comment about my Wayback machine being broken. (Source). April 02, 2015

They have shops in Canada and USA. Try this link. http://www.strategicevaluations.ca The scheduler is Michaela Kudosova. (Source). April 02, 2015

This month I am targeting new areas. For example, on the 9th I'm scheduling shops in an area about 7 to 10 miles west of me. (Source). April 01, 2015

It is April Fool's Day. Many of you need to lighten up. My schedulers took their pranks with a good laugh. (Source). April 01, 2015

Why would they do that if it was their last day? What was the urgency in closing? SADFACE[/quote] That is amazing, I must say :P....The schedulers must not have known the doors would shut. (Source). April 01, 2015

I would just the schedulers in Lisa-speak, "bite me. (Source). April 01, 2015

in addition to what is said about, continued experience and improved relations with schedulers will give you a better plan. (Source). April 01, 2015

Thanks for your explanation, SchedulerDeva. (Source). April 01, 2015

It is April Fool's Day. Many of you need to lighten up. My schedulers took their pranks with a good laugh. (Source). April 01, 2015